United States Postal Service

2.8
55 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8448 Archer Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8448 Archer Ave, Willow Springs, IL
60480, United States

Hours

Reviews

2.8
55 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
1
1 star
29
  • VA
    Victoria Amoroso
    Dec 10, 2025
    5.0
    Very helpful and friendly!
  • CK
    Cuddalore Kumar
    Nov 21, 2025
    1.0
    This complaint is not about the specific location but USPS at large. Their service totally sucks. They don't even have a link on their website to complain. I handed off a priority mail flat rate envelope from this location on 11/14/2025. For almost a week, it showed only the detail that it has been dispatched from where it was accepted. Then suddenly it showed today 11/21/2025 that it has been delivered. Delivered after a week. Pathetic. They are supposed to deliver in 2-3 days. There should be more accountability for an agency that is funded through tax payer money.
  • GR
    Gayle Ryan
    Nov 7, 2025
    5.0
    Yolanda was excellent in helping me fill out a change of address form because I'm driving home at the end of the months. She was 5 stars 🌟 🤩
  • DK
    Debbie Klesken
    Nov 6, 2025
    5.0
    Yolanda is terrific!! She went out of her way to help me find some documents/mail I was waiting for. I really appreciate her.
  • SS
    Sierra Schmilke
    Oct 17, 2025
    5.0
    Yolanda and Giovan are the best 💕

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.