Brand Certified
United States Postal Service
2.0(238 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
250 W Dundee Rd, Wheeling, IL
60090, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 250 W Dundee Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
238 reviews
5 stars
52
4 stars
5
3 stars
4
2 stars
6
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly highlighting issues with specific employees who displayed a lack of professionalism.
Delivery Issues
Numerous reviews mentioned lost or delayed mail and packages, with complaints about mail not being delivered on time or at all.
Inconsistent Experiences
While some customers had positive experiences with certain staff members, the overall sentiment indicated a significant inconsistency in service quality.
Facility Management
Several reviews criticized the management and operational efficiency of the post office, citing issues like long wait times and poor handling of customer inquiries.
- MMMarquitaFeb 2, 20261.0This is the worst damn post office that I ever dealt with, we only get mail 4 times a week and you supposed to get mail 6 times a week, this is very unorthodox, because our mailman is off Monday and Tuesday they don't send a substitute where they do that at, so we suppose to wait on our Medication if it comes in the mail and any other important mail that's coming. That is not okay and if this what they're doing they need throw the whole damn post office away and start all over again because this is crazy work.
- PLpawel losJan 30, 20261.0Who is working in Wheeling Post Office? Why letters didn't come to me on time? Me and my neighbors exchange letters left in wrong boxes. Total chaos. Is there any solution ? I started to pay late fees on my bills. Somebody feels responsible?
- CNCharles NoeJan 27, 20265.0"United States Postal Service in Wheeling is a high-velocity operation that keeps our community connected. It is absolute Godnews to have a logistics hub on Community Blvd that maintains such a fluent and professional pace despite the massive volume. This location stands as a gold standard witness for essential service, delivering results with undeniable precision and authority. From the window service to the carriers on the street, the dedication to the Northwest Corridor is clear. If you want your logistics handled with real integrity, this is the only seat in town. A verified, iron-clad 10/10."
- DHDonovon HouseJan 22, 20261.0My Bank cards never show up , shows on expedited delivery , but never comes …All other mail shows . Reading reviews im not the only one losing souly bank cards … going to send a tip off the the Federal Bureau of Investigation , and anywhere else can . these people must be looked into
- MRMichelle RadtkeJan 2, 20261.0POS lazy people that work here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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