Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5996 in Wheaton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner @ Geneva Rd, Qdoba Plaza W/Starbucks, Verizon, Gamestop.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
131 reviews
5 stars
76
4 stars
4
3 stars1
2 stars
3
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many customers reporting rude and unhelpful staff, while others praised friendly and accommodating service.
Efficiency
Some customers experienced delays and issues with package handling, while others noted quick and efficient service.
Staff Attitude
Numerous reviews highlighted a lack of professionalism and respect from staff, with several customers feeling belittled or ignored.
Store Management
There are complaints about poor management and communication, particularly regarding notary services and package handling.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others vowed never to return due to negative interactions.
- MNMichelle Neibch4 days ago5.0So helpful today with multiple packages and tape!!
- PPPopatbhai Patel5 days ago5.0Great service. Our package shipped on time and also delivered on time
- SHSheena HarperJan 3, 20261.0Ugh, I wish I read the reviews before I brought my package here and now I fear it's lost. It all started when I brought my package in about 45 minutes before closing and the guy working at the counter was immediately rude and dismissive. I tell him I want to ship my package as a guest and he tells me I have to have a UPS account in order to ship. Since when? I've been using UPS for shipments for decades and I've never had an issue shipping without an account number. Then, he tells me that the only option is shipping via UPS Ground - no overnight, Next Day or 2nd Day. Again, since when? At this point, I'm hesitant about leaving the package there because it feels shady and the guy at the counter becomes increasingly rude. As I'm trying to log into my account, he starts getting super pushy because the driver is there to pick up packages for the day and tells me I need to hurry. I finally find my account number (after telling him to stop badgering me) and leave it, but it still feels strange. Now, the package is somewhere in the ether with no details and no delivery date. What was supposed to be a simple shipment has turned into a nightmare. Please take this as a cautionary tale if you have to ship anything at this location. If they don't lose your package, you might encounter rude behavior.
- AEAlyssa EJan 2, 20261.0Worst UPS location I’ve ever been to. The staff was extremely rude, impatient, and unnecessarily picky. Instead of helping, they made the experience stressful and uncomfortable. The employees were unprofessional, and it felt like they were looking for reasons not to help. Customer service was clearly not a priority here. I strongly recommend staying away from this location until they learn how to treat customers with basic respect.
- SPSahil PatelDec 14, 20255.0They do a great job with drop off and they tape up my boxes for free. They have great communication and costumer service
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Wheaton offer?
The UPS Store #5996 in Wheaton offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Wheaton?
It is located at 2206 N Main St, Wheaton, IL 60187, on the northwest corner at Geneva Rd in the Qdoba Plaza with Starbucks, Verizon, and Gamestop.
What are the regular business hours for The UPS Store in Wheaton?
Monday through Friday, 8:30 AM to 7:00 PM; Saturday 9:30 AM to 3:00 PM; Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, they are open on Sundays from 10:00 AM to 3:00 PM, with possible holiday variations.
Which payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services including mailbox rentals are available at The UPS Store in Wheaton.
What nearby dining options are convenient for customers visiting The UPS Store?
Customers can visit Qdoba Mexican Restaurant or Starbucks nearby for dining or coffee before or after their visit.
How can nearby Verizon store assist customers of The UPS Store?
The nearby Verizon store offers mobile phone services, which can be convenient for customers needing phone or communication support when mailing or shipping packages.
Are there any nearby beauty or grooming services near The UPS Store?
Yes, Supercuts hair salon is nearby, offering grooming services customers might consider before or after stopping at The UPS Store.
Does The UPS Store provide any special offers or discounts?
Yes, The UPS Store offers special discounts and coupons which can be found on their special offers webpage.