Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5996 in Wheaton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner @ Geneva Rd, Qdoba Plaza W/Starbucks, Verizon, Gamestop.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
133 reviews
5 stars
77
4 stars
4
3 stars1
2 stars
3
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, leading to a negative experience.
Helpful Staff
Some reviews highlighted instances of helpful and friendly staff, particularly during busy times.
Service Consistency
The quality of service varied significantly, with some customers experiencing excellent service while others faced significant issues.
Management Issues
Several reviews pointed to poor management and lack of training for staff, contributing to customer dissatisfaction.
Lost Packages
There were multiple complaints about lost or mishandled packages, causing frustration for customers.
- EMEla MarkiewiczJan 16, 20265.0Friendly and helpful staff. Convenient location on my way from work to home and hours of operation. My importantly, unlike other UPS stores, I know I don't have to worry about fumbling with closing the package, answering questions, and etc. Associates will even help me with things on my own phone if I need to print the label. In years I've been coming here, there never been a problem.
- BWBrad WilliamsJan 16, 20261.0Totally upset with this place. Made an online appointment for a notary per the available online scheduling and I get an email saying not available after 3pm on Monday. I didn’t book for Monday first off and second off it was for an open appointment of 12:30 on a Saturday not Monday. I call over there to get the story and apparently the notary is only available on Mondays before 3pm. My friend I work until 5:30pm during the week. This is total bs. Attached is the online scheduling. Get your information straight.
- PPPopatbhai PatelJan 6, 20265.0Great service. Our package shipped on time and also delivered on time
- SHSheena HarperJan 3, 20261.0Ugh, I wish I read the reviews before I brought my package here and now I fear it's lost. It all started when I brought my package in about 45 minutes before closing and the guy working at the counter was immediately rude and dismissive. I tell him I want to ship my package as a guest and he tells me I have to have a UPS account in order to ship. Since when? I've been using UPS for shipments for decades and I've never had an issue shipping without an account number. Then, he tells me that the only option is shipping via UPS Ground - no overnight, Next Day or 2nd Day. Again, since when? At this point, I'm hesitant about leaving the package there because it feels shady and the guy at the counter becomes increasingly rude. As I'm trying to log into my account, he starts getting super pushy because the driver is there to pick up packages for the day and tells me I need to hurry. I finally find my account number (after telling him to stop badgering me) and leave it, but it still feels strange. Now, the package is somewhere in the ether with no details and no delivery date. What was supposed to be a simple shipment has turned into a nightmare. Please take this as a cautionary tale if you have to ship anything at this location. If they don't lose your package, you might encounter rude behavior.
- AEAlyssa EJan 2, 20261.0Worst UPS location I’ve ever been to. The staff was extremely rude, impatient, and unnecessarily picky. Instead of helping, they made the experience stressful and uncomfortable. The employees were unprofessional, and it felt like they were looking for reasons not to help. Customer service was clearly not a priority here. I strongly recommend staying away from this location until they learn how to treat customers with basic respect.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Wheaton offer?
The UPS Store #5996 in Wheaton offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Wheaton?
It is located at 2206 N Main St, Wheaton, IL 60187, on the northwest corner at Geneva Rd in the Qdoba Plaza with Starbucks, Verizon, and Gamestop.
What are the regular business hours for The UPS Store in Wheaton?
Monday through Friday, 8:30 AM to 7:00 PM; Saturday 9:30 AM to 3:00 PM; Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, they are open on Sundays from 10:00 AM to 3:00 PM, with possible holiday variations.
Which payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services including mailbox rentals are available at The UPS Store in Wheaton.
What nearby dining options are convenient for customers visiting The UPS Store?
Customers can visit Qdoba Mexican Restaurant or Starbucks nearby for dining or coffee before or after their visit.
How can nearby Verizon store assist customers of The UPS Store?
The nearby Verizon store offers mobile phone services, which can be convenient for customers needing phone or communication support when mailing or shipping packages.
Are there any nearby beauty or grooming services near The UPS Store?
Yes, Supercuts hair salon is nearby, offering grooming services customers might consider before or after stopping at The UPS Store.
Does The UPS Store provide any special offers or discounts?
Yes, The UPS Store offers special discounts and coupons which can be found on their special offers webpage.