Location.com logo
Brand Certified

The UPS Store

2.8
(67 reviews)

Business Details

4 E Ogden Ave, Westmont, IL
60559, United States
(630) 321-0400
https://locations.theupsstore.com/il/westmont/4-e-ogden-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5049 in Westmont offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ogden & Cass (Inside Jewel).

Details

  • DeliveryNot available

Location

The UPS Store
4 E Ogden Ave, Westmont, IL
60559, United States

Hours

Reviews

2.8
67 reviews
5 stars
29
4 stars
0
3 stars
0
2 stars
2
1 star
36
  • SY
    Steve Yang
    Feb 25, 2026
    1.0
    To the employee working there named Jeff. If you hate your job, go home. You will be much happier there anyways. No one is forcing you to work against your will. I have always received such kind customer service at other UPS locations so this was a first. This was a whole other level of bad customer service. Just bad would be an understatement.
  • IL
    Irene Lee
    Feb 19, 2026
    1.0
    I am usually not one to write reviews, but my experience here left me feeling so upset. This is specifically for the employee named Jeff. I came in with two simple Amazon returns and was greeted with a sigh and silence as he just glared at me while I walked up to the counter and told him I have Amazon returns. Upon showing him the barcode to scan, he sighed once more before slamming down the scanner on the counter. He made me so nervous I even considered going to another UPS location for my other return. I told him I just had one more return, and he made it seem like a big deal even though it's something so simple to just scan the barcode. This is his job. He also gestured with his finger and tapped the counter for me to set the stuff down instead of just verbally talking to me. Throughout the entire experience, I was nothing but polite and smiles (because he made me feel like such a burden), but in return treated with so much hostility. Even right when I came into the store, I heard him complaining to the customer in front of me about how he's the only one working. I understand it can get busy, but at the time there were no other customers and it was very slow so I don't find his actions justifiable. I have never seen anyone who hates his job more than this guy. The hostility and energy from Jeff is intolerable and taints UPS reputability. Judging from the other reviews I have seen on here, this seems to be a common occurence. I hope UPS deals with this situation accordingly so other customers will not have to go through what I did. I will not be returning to this location.
  • YR
    yani ru
    Feb 11, 2026
    1.0
    Visited this location 02/11/26 4pm- The male employee was rude with zero customer service. No greeting when you walk in, no how can I help you, no explanation as to why you can't mail your package per return instructions. Just repeated the same thing and laughed.
  • SS
    Sunny
    Jan 16, 2026
    1.0
    Extremely Rude unhelpful service center. Definitely go elsewhere
  • KS
    Karen Schmidt
    Jan 13, 2026
    5.0
    Great service, this is my ‘go to’ UPS location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5049 in Westmont offer?

The UPS Store #5049 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: