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Visit your local Post Office™ at 611 S 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Probably the worst post office ever created. I think 1 star is even too much for them.
BM
B McDonald
Aug 23, 2025
1.0
The Spanish girl with the scar on her arm is the rudest person I have ever met,Saturday morning I went in there to send a package home and she told me she couldn't help me unless i had exact change for my pakage,she just looked at me and told me -- if you ever want to do business at this post office this early in the morning I suggest to go to another post office, I walked over to casys and got the exact change for my mail and then gave her the money,she was VERY agavated at me just becuse I wanted to send mail...the lady that came out after me also sead to me---what a rude girl she is -- and I agreed with her,that worker should be happy she has a job at the post office, i would love to work there...but she is taking her job for granted and knows nobody will say a thing to her over her rudeness!! I will NEVER do business in the West Dundee post office again !!!!
MM
Matthew
Aug 5, 2025
1.0
Zero stars would be more appropriate. The staff is beyond rude and inattentive. Worst of all, they justify the horrible customer service and their own poor attitudes by making snide remarks and comments back at customers. Clearly, this is accepted from management here because when I called to complain about my experiences and spoke to Kim, I was the one reprimanded for my tone and language while absolutely no apology was given on behalf of the staff. The audacity!! The recent horrible reviews speak loudest. Save yourself aggravation and go to a different post office.
.
VM
VQCA Management
Mar 9, 2022
1.0
Line of people waiting outside the locked door at 5:55pm ... even though their posted hours are until 6:00pm. I was just there to check my post office box. Employees were inside walking around. If they are going to lock their doors early, they should not post the hours to be until 6:00pm.
Too bad I can't leave my job early to accommodate their lazy employees locking up and leaving their jobs early.
RM
Rachel Mitchell
Apr 19, 2018
1.0
Something has changed at this location in the past few months. Out going mail has been delayed. Incoming packages not delivered. Receiving other people's mail. Anything important I'm taking to the Carpentersville post office. Do not use the Dundee Post Office for anything important.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 611 S 8th St offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online; limited walk-in hours are available at select locations.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can reserve a PO Box online or in person with two valid IDs and a completed application.
Are PO Boxes accessible after normal business hours at this USPS?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary; check directly with this Post Office.
What are the regular operating hours for this USPS location?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday 9:00 AM to 2:00 PM, and closed on Sunday.
How can nearby businesses like Viper Plumbing & Leak Detection Services and Leith Heating and Cooling help during my visit here?
If you need plumbing or HVAC services while in the area for postal needs, Viper Plumbing and Leith Heating and Cooling nearby can assist with home repairs or improvements.
What are some dining options near the United States Postal Service at 611 S 8th St?
Nearby restaurants include Maxwell's Hot Dogs, New Dragon Buffet, Cali Bbq, Kabob Kitchen, and Maple and Hash for various cuisines.
Are there any nearby fitness or recreational places to visit before or after your USPS visit?
EmpowerU Fitness gym and Fox Valley Archery range are nearby for fitness and active recreational options.