Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1130 W Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1130 W Washington St, West Chicago, IL
60185, United States
Hours
Reviews
2.1
85 reviews
5 stars
19
4 stars
6
3 stars1
2 stars1
1 star
58
- SGsimon guevara3 days ago5.0Strong customer service game in this location.
- VMVictoria Mendez6 days ago1.0Unfortunately, I’ve always had a negative experience at this USPS location. I’ve been to many and this one has always disappointed me. It had been a couple years since I last stopped in but since it’s closer to me, I gave it another shot. However, I ended up realizing I shouldn’t have. I ended up leaving respectfully, after I was told to buy an entire tape for just my 1 package when I’ve gone to many other locations and have never been asked to buy and entire roll of tape….Maybe this is just the policy at this location? However, what bothered me was the employee’s (black girl) attitude/response and tone. I came in with a positive attitude and thanked her for saying she could help me but after the whole tape situation and being told to purchase an entire tape and her saying, “we don’t give out tape for free” with a sassy tone/look I respectfully told her it was ok and that I would go somewhere else. To that, she said “ok” and could tell she didn’t care. Again, I’m not sure if she just didn’t want to tape the package box for me or maybe it’s their policy? But sometimes it’s the way someone goes about saying things or going about a situation that makes the whole experience good or bad. Hopefully they hire helpful friendly staff next time! I should also mention that while I was in line, I could also overhear another employee (white male), helping a customer with an accent who kept asking questions and had a hard time understanding instructions because English is obviously not his first language and the employee was answering in a very condescending and frustrated tone. That definitely made me a bit uncomfortable, especially because I’m Hispanic and so I could tell the employee just didn’t want to help him or repeat himself again. Safe to say, I definitely won’t be coming back here again. ✌🏽
- SMShoira MirsaliyevaOct 16, 20255.0Raquel is the best employee. All staff is polite and patient. Thank you
- KOKyle OlsonAug 8, 20251.0Just the rudest employee's, wish we could fire them. Nothing like calling and being talked to like your 5 and you show up they can't find anything.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1130 W Washington St?
You can send mail and ship packages. Other services include money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment. Complete your application form before applying.
Do I need an appointment for passport services?
Appointments are usually required for passport services, which can be scheduled using the online scheduler. Limited walk-in hours are also available at select locations.
What are the hours of operation for the USPS at 1130 W Washington St?
Monday through Friday, 9:00 AM to 5:30 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sunday.
How do I get a PO Box at this USPS location?
You can apply online or in person with two valid IDs and a completed application. Visit the USPS website for online registration.
Can I access my PO Box after the Post Office lobby is closed?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this Post Office for specific lobby hours.
Are there other postal or shipping services nearby the United States Postal Service at 1130 W Washington St?
Yes, nearby are locations like US Post Office and Freightstar Expedited which also offer postal and freight services, useful if you need additional shipping options.
What other services do nearby businesses like LivePoint Solutions and Chris Heating & Cooling offer?
LivePoint Solutions provides web design and IT services, while Chris Heating & Cooling offers HVAC services and supplies, helpful for local business or home needs near the Post Office.
How can I combine a visit to the United States Postal Service with nearby stores like West Chicago Custom Countertops or TNI Packaging?
After handling postal needs, you can visit West Chicago Custom Countertops for building supplies and gardening, or TNI Packaging for packing supplies, making it convenient to manage multiple errands.
How can I contact the United States Postal Service at 1130 W Washington St?
You can call the local phone number at +1 630-231-2020 or the main phone at +1 800-275-8777 for assistance.