Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1415 S Ardmore Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
138 reviews
5 stars
46
4 stars
6
3 stars
5
2 stars
6
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; while some employees like Shanquella and Patrice received praise for their helpfulness, many reviews highlighted rude and unprofessional behavior from other staff members.
Service Issues
Numerous complaints about long wait times, broken systems, and unavailability of services, particularly for passport applications and package drop-offs.
Facility Condition
The post office is described as run-down and in need of maintenance, with issues like broken collection bins and cleanliness concerns.
Delivery Problems
Customers reported significant issues with lost or delayed mail and packages, leading to frustration and distrust in the postal service.
- ATAdil TobaaDec 30, 20255.0The staff here is always very professional and quick. Shout out to Shanquella in particular for being really helpful!
- JBJames BNov 17, 20251.0Came to drop off client orders and all of a sudden their systems are down after I had ti drive all the way home to print a label because their label machine was down. This post will stay 1 star until my parcels are recieved by clientele and nothing is lost. Pictures are proof I dropped them off at this location.
- WDWendy DavilaNov 13, 20251.0Incredibly unprofessional and rude . I scheduled 4 passport appointments more than a month ahead . Was ready to go with all paper work ready . I requested the day off from work , my husband got out of work early, and my two children did not attend school for this . Just for them to call me the day of and tell me they have to cancel our appointment because they are under staffed , I explained to her that I asked for the day off for this and my kids didn't go to school . To please help me out a bit , she did not care at all she just told me to call somewhere else like the villa park library . The library does not take the passport pictures and they can't take all 4 of us today so that's not an option . I am beyond upset . If you are thinking of getting a passport here I'd advice you to go somewhere else . My coworker had told me she had a bad experience here but i decided to book it here anyway and now i see why I shouldn't have .
- GTGio TOct 17, 20251.0Collection bin is broken can’t even deposit package for mailing after processing everything on the kiosk. Wasted all my time driving here and processing everything on the kiosk only to not be able to actually deposit the package for mailing, now have to drive all the way to another USPS and start all over there. No one cares. Terrible.
- TMTrevor MorrOct 2, 20251.0Very rude staff. I brought back an envelope that had been destroyed through the machine, could have been my fault, but I do thousands of orders like those EVERY MONTH. I was told by the manager that I could have done thousands of dollars worth of damage to the machine and that there is no point in calling Atlanta to see if the package is there. Then went i mentioned, very politely, that i have done thoussand of these he just laughs and calls me hostile as im walking away. Terrible staff, with big egos. That was the worst experience ive had in a long time with any customer service industry. Do BETTER!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Villa Park?
It is located at 1415 S Ardmore Ave, Villa Park, IL 60181.
What are the operating hours of this Post Office?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment online, though some limited walk-in hours are available.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online securely, then complete the setup in person at the Post Office.
Does this Post Office sell money orders and gift cards?
Yes, it offers money orders, Post Office boxes, passports, gift cards, and other related services.
Are the PO Boxes accessible after hours at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so please check with your local Post Office.
Which nearby restaurants can I visit after mailing packages here?
You can visit nearby restaurants like Tong's Tiki Hut, Super Tacos Morelos, Aurelio's Pizza, Filli Cafe Illinois, or Bulldog Ale House - Villa Park for a meal after your visit.
What local services are available near the Post Office for personal care and wellness?
Nearby options include Bright Dental Smiles for dental care, Elizabeta Salon and Spa, My Happy Feet spa, and Artisan Theory Salon for beauty treatments.
How can I find the Post Office using public services nearby?
The Post Office is close to Villa Park Village Offices and the Villa Park Fire Station 81, which are notable landmarks to help guide your way to 1415 S Ardmore Ave.