United States Postal Service

2.4
92 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 675 Lakeview Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
675 Lakeview Pkwy, Vernon Hills, IL
60061, United States

Hours

Reviews

2.4
92 reviews
5 stars
28
4 stars
3
3 stars
2
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5
1 star
54
  • 11
    1catmac
    Dec 20, 2025
    5.0
    I have always had positive experiences here. It's a hidden gem, easy parking, no waits, very kind and helpful staff.
  • JM
    Jerry Madry
    Dec 18, 2025
    1.0
    Customer service unacceptable. Jesus is the person I unfortunately dealt with. Avoid this pace when trying to renew your passport . Laziness and lack of professionalism beyond at its best,
  • BU
    B U
    Dec 10, 2025
    1.0
    I am Asian, and in my eight years living in the U.S., i have never experienced discrimination like i did today. I visited the office at 3:40 PM on Wednesday, 12/10/2025. When I approached the counter, the employee named Jesus (based on his name tag) was on his phone and did not acknowledge me until i was already standing in front of him. I asked about mailing options, including what registered mail means. He reacted dismissively and seemed confused by my question. When i asked about common tracking options and prices differences, he weighed my envelope and showed the prices on the display, then suddenly raised his voice, waived his arms, and told me to “look at his eyes (haha), not the display,” in front of other customers. It felt disrespectful and discriminatory. Earlier, i had mentioned that i did not want to use the old envelope because it already had another address on it. Later, when another employee tried to assist me, Jesus interrupted and insisted i didn’t need a new envelope. When I explained again, he said, “MAYBE MY ENGLISH IS BAD” in dismissive tone. The other employee men stepped in and told him not to act that way. I felt feeling very disappointed. Please ensure customers are treated respectfully.
  • QA
    quaisar ali
    Oct 4, 2025
    1.0
    Stay away from their passport service. That guy is extremely rude, disrespectful and arrogant.
  • TR
    Tyagarajan Radhakrishnan
    Sep 26, 2025
    1.0
    worst post office. This post office has been returning my mails back to the sender inspite of correct mailing address.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.