United States Postal Service

2.0
15 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 113 N Vorcey St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
113 N Vorcey St, Tolono, IL
61880, United States

Hours

Reviews

2.0
15 reviews
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1 star
11
  • CC
    Cory Claypool
    Feb 7, 2025
    5.0
    Today I had the most wonderful experience. I called at 3:28, 2 minutes before they closed, and the gentleman who answered the phone recognized my name as having a package there and offered to stay the couple of minutes it would take me to get there! I understand that many of the complaints I see might be tied to a particular postal worker who may be no longer there. The service I received was very warm and professional. Thanks again for waiting for me Corinne
  • JM
    Jennifer Miller
    Nov 9, 2018
    1.0
    Worst customer service ever! Please figure out how to work with your community and not against them.
  • RP
    RC Fest Studio Productions
    Oct 5, 2018
    1.0
    Terrible staff. The post master has opened my mail which is illegal and they always loose my package.
  • KT
    Kristie Thomas
    Aug 25, 2018
    1.0
    This post office is joke. After 20 years they decided to take my name off the post office box. Said I was not legally put on the box. Didn't get a notification to have us come in and update any information. I understand you need to go by the rules but I would think that means getting a notice. There has been many people in Tolono that have had nothing but problems with this post office since this Post Master has taken over. Even employees transferred or retired because of her. Thank you Tolono post office for making my life hell since I now have to straighten everything out with my health insurance and other things since you sent all my mail back. This place doesn't even deserve one star. And post master get out behind the desk and help people with the problems that you have caused.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.