United States Postal Service

1.8
273 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7230 171st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7230 171st St, Tinley Park, IL
60477, United States

Hours

Reviews

1.8
273 reviews
5 stars
41
4 stars
6
3 stars
11
2 stars
12
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of assistance.

Service Delays

Customers frequently reported long wait times and delays in mail delivery, with many packages being misdelivered or taking an excessive amount of time to arrive.

Passport Services

Many customers experienced issues with passport appointments being canceled or staff being unavailable, leading to significant frustration and wasted time.

Cleanliness and Organization

Several reviews mentioned the post office being poorly maintained and disorganized, contributing to a negative customer experience.
  • ML
    M. L.
    Jan 5, 2026
    1.0
    So many people in line and only one person at a window. Last week was the same.
  • MS
    Michael Sura
    Dec 31, 2025
    1.0
    The postal workers at the counter are are lazy and always under staffed. They could care less about their job. Delivery personnel do a terrible job and are always on there phone.. They never get ticketed for distracted driving, they will hit something!
  • AS
    Annemarie Stone
    Dec 21, 2025
    1.0
    My little girl and I wanted to pick out some pretty stamps for our Christmas cards. We were told there were not stamps to choose anymore and to go to the self-serve stamp machine where we had no choice and got stuck with ugly printed ones with scan codes on them. While 5 of us, the customers, had to do the job of getting our own stamps, 3 employees stood inside, behind the counters, talking and laughing. I will be going to a different post office from now on.
  • LE
    Little Einstines
    Dec 6, 2025
    1.0
    Worst service ever ,multiple times gone there but , super slow, could care less about peoples time. More than once I’m treated with an attitude. Don’t waste your time in this location they are horrible!
  • TB
    Theresa Banks
    Dec 3, 2025
    1.0
    I've had an absolutely horrible experience with mail delivery via this location. When you call for help no one picks up the phone timely! I literally called this post office 6 times yesterday, listened to an almost 2 minute voice message EACH time, finally talked to someone and over 2 days my issue is STILL not resolved. I'm awaiting help via their website method which could take days. This is a mess.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.