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Brand Certified

United States Postal Service

1.8
(276 reviews)

Business Details

7230 171st St, Tinley Park, IL
60477, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7230 171st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7230 171st St, Tinley Park, IL
60477, United States

Hours

Reviews

1.8
276 reviews
5 stars
41
4 stars
6
3 stars
11
2 stars
13
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and poor attitudes of employees.

Passport Services

Many customers reported issues with passport appointments being canceled without notice, and a lack of staff to handle passport applications.

Mail Delivery Issues

Frequent complaints about misdelivered mail, delayed packages, and lost items were noted, indicating significant problems with the mail delivery service.

Long Wait Times

Customers consistently mentioned long lines and inadequate staffing, leading to extended wait times for service.
  • AP
    Alice Pa
    3 days ago
    1.0
    Well made an appointment for a passport for my son. Took off of work and took him out of school early. Appointment was canceled. Made appointment for next day also was canceled. We went in the walk in time frame and they said we couldn’t do it. I was told that the only person called off. I can’t believe that only one person knows how to do it.
  • CC
    Carmen
    Feb 25, 2026
    1.0
    This is The worst post office I have ever seen. Very careless people. They act like they own the place and don't even care . I have sent 3 times EDDM post cards that never reached the home owners, they probably dumped in the garage after I made the payment. I was there last week to buy post cards stamps, the guy told me they forgot to order them, today a week later, they still don't have them. I don't know what kind of post office this is..... They don't even deserve one star.
  • TR
    Tabitha Rivera
    Feb 7, 2026
    2.0
    Abhorrent
  • ML
    M. L.
    Jan 5, 2026
    1.0
    So many people in line and only one person at a window. Last week was the same.
  • MS
    Michael Sura
    Dec 31, 2025
    1.0
    The postal workers at the counter are are lazy and always under staffed. They could care less about their job. Delivery personnel do a terrible job and are always on there phone.. They never get ticketed for distracted driving, they will hit something!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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