United States Postal Service

3.8
18 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 103 E Eleanor St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
103 E Eleanor St, Thornton, IL
60476, United States

Hours

Reviews

3.8
18 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
1
1 star
4
  • BM
    Brain Master
    Oct 22, 2025
    5.0
    The amazing employee who took care of me today is named Kiki (apologies if spelled wrong!) She did an amazing job! It was my first time setting up a P.O. Box and so naturally, I had a lot of questions so it took quite a while before it everything finally got set up. Kiki was very helpful and I couldn’t thank her enough for being very patient with me, considering I was asking a lot of questions haha. Anyway, thank you Kiki for being such a helpful person, I really appreciate it :)
  • RB
    Red Beautiful
    Oct 4, 2025
    5.0
    The staff here are so efficient and pleasant.
  • VB
    vera m banks
    Sep 30, 2025
    5.0
    Great customer service. Packages get where they are going in a timely manner.
  • PM
    Phylliss Martin-Rice
    May 15, 2021
    5.0
    One of the best Post Offices I've been to..Employees are very efficient and knowledgeable about their job...Great customer service, very clean lobby and well supplied... Thank you USPS for all that you do...
  • JF
    Judy Freshley
    Jan 16, 2020
    1.0
    Worst ever stopped my mail for a week while on vacation they never stopped it called to complain was on hold for 20 minutes finally hung up they don’t even deserve a 1 star😢

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.