United States Postal Service

3.4
29 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 45 E Cross St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
45 E Cross St, Sugar Grove, IL
60554, United States

Hours

Reviews

3.4
29 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
2
1 star
10
  • LS
    Lauren Simmons
    Sep 23, 2025
    5.0
    Absolutely fantastic! I went to this location for my first-time passport application and I swear I was out in under 5 minutes; granted I had everything ready. Sharee (forgive me, unsure on the spelling) is an ANGEL! So incredibly sweet, patient, and helpful. She genuinely made my day. Mike was also awesome in facilitating my last-minute appointment. USPS works so hard for us and they very rarely get the credit they deserve for these vital services. Thank you! <3
  • BB
    B
    Sep 4, 2025
    1.0
    Geeeezz, I thought Fox Valley was bad, this place doesn't even scan in tracking... My stuff sat there for 9 days till it was out for delivery this morning!... I'm not even 2 hours away!!
  • DM
    Deb M
    Nov 14, 2022
    2.0
    Certain people should not be in customer service and whomever was working Saturday afternoon on 11/12 is the perfect example of this. She had it all, short aggravated responses with the infamous eye roll. Apparently I was just a dumb person bothering her. My first and last time visiting this location.
  • ML
    Maria Lee
    Dec 5, 2019
    5.0
    Best Postal crew ever!! Very helpful and polite
  • SM
    Stacey Miller
    Dec 22, 2018
    5.0
    Love Sandy and Moe is a new favie now, too!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.