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Visit your local Post Office™ at 115 E Irving Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.
Staff Performance
While some employees received praise for their helpfulness, many were criticized for being unprofessional and dismissive.
Service Reliability
Customers reported issues with lost packages and poor communication regarding mail delivery.
Facility Conditions
The post office was described as outdated and in need of maintenance, contributing to an overall negative atmosphere.
Mixed Experiences
Some customers had positive interactions, particularly with specific staff members, but these were overshadowed by the majority of negative feedback.
MM
Malli Mayo
Nov 8, 2025
5.0
Thank you for helping me
MK
Marlena Krasiejko
Nov 4, 2025
1.0
Very bad customer service. The young woman with black glasses was very unpleasant.
DD
Des
Nov 3, 2025
1.0
This place needs a better staff that actually cares
It’s 2025 everyone should know how to talk to costumers both agents I spoke too made it seem like I was annoying them with my questions like isn’t that what you get paid for to help?
If I could give a 0 star i would horrible horrible place
JE
Joe Evangelista
Oct 29, 2025
5.0
I arrived at Streamwood United States Postal Service. I went to my mom's house and my mom said please mail my box and also my mail. If customers bring boxes the staff will weigh the package and ask customers is there any valuables inside the box. The staff will offer a receipt and on the receipt will show where the package is being delivered.
JS
Jake Schmieder
Sep 9, 2025
5.0
Came here bright and early at opening for an international package pickup. Post office was cleaned and smelled awesome with a lemon scent. An employee named Jarvis helped me out and provided exceptional service to find my packages which I’d ordered through Japan Post. Couldn’t be more pleased with his communication skills and ability to make the process smooth, he definitely deserves credit for his work here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 115 E Irving Park Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other postal services.
Can I submit a first-time passport application at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and offers passport photo services by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment using the online scheduler, though there are limited walk-in hours at select locations.
What are the business hours for this Post Office?
Monday to Friday, 8:30 AM to 6:00 PM; Saturday, 8:30 AM to 2:00 PM; closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online or in person. Online reservations are done through the USPS website, then you complete setup with valid ID at the Post Office.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this post office for specific access times.
Are there other postal facilities near this location?
Yes, nearby postal facilities include the US Post Office and another United States Postal Service location, useful for alternative mailing and shipping needs.
What food options are close to the Post Office for a quick meal?
Nearby you can find Cici's Pizza, La Fogata Mexican Cuisine, and Burger King, convenient spots for grabbing a meal before or after your visit.
What fitness centers are near the Post Office?
Several gyms nearby include DZ BootCamp, Snap Fitness, and Anytime Fitness, great for combining errands with a workout.
Are there medical or dental services close to this location?
Yes, Prestige Dental, Dr. Kirit Patari M.D., and U.S. Renal Care are nearby for dental and medical needs you might have during your visit.