Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 115 E Irving Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
208 reviews
5 stars
46
4 stars
8
3 stars1
2 stars
9
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.
Staff Behavior
Many customers reported unprofessional behavior from employees, including yelling, condescension, and a lack of basic courtesy.
Service Reliability
Customers expressed frustration over unreliable service, including lost packages, canceled appointments without notice, and long wait times.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
MB
Margaret Batson
2 days ago
1.0
This post office is so hard to get a hold of and for calling you back. I’ve. Been trying to talk with someone about missing mail. No luck and one important piece is still missing after almost 2 weeks. If I could move I would.
DG
Daniela García
Feb 21, 2026
1.0
If you bring the package in, for whatever reason, it's poorly packaged or has a bad label. Be prepared for a bad reaction from whoever is serving you. I mean... you can explain it to me or tell me how to do it, that's all.
BB
Baurzhan “Bekbergen”
Feb 2, 2026
1.0
We had a 3:00 PM appointment for our kids’ passport renewal. We arrived 20 minutes early, only to be told that the passport agent had already left and canceled our appointment without any notice.
Both my wife and I had to take half a day off work, and we picked our kids up early from school specifically for this appointment. This was a complete waste of our time.
When I tried to ask about the agent’s schedule, the USPS worker we spoke to started yelling and wouldn’t let me explain the situation. Extremely unprofessional behavior.
This was by far the worst post office experience we’ve ever had.
MK
M Krause
Dec 27, 2025
1.0
Terrible staff and business model. The cost to ship is as high or higher than ups or Fedex and they are unhelpful. They won't even provide tape to close a box while charging a premium to ship the package compared to other options.
MB
Marilyn Boruch
Dec 13, 2025
1.0
I ordered my grandchildrens school photos, it specifically said DO NOT BEND, the were rolled and stuffed into my mailbox.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 115 E Irving Park Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other postal services.
Can I submit a first-time passport application at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and offers passport photo services by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment using the online scheduler, though there are limited walk-in hours at select locations.
What are the business hours for this Post Office?
Monday to Friday, 8:30 AM to 6:00 PM; Saturday, 8:30 AM to 2:00 PM; closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online or in person. Online reservations are done through the USPS website, then you complete setup with valid ID at the Post Office.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this post office for specific access times.
Are there other postal facilities near this location?
Yes, nearby postal facilities include the US Post Office and another United States Postal Service location, useful for alternative mailing and shipping needs.
What food options are close to the Post Office for a quick meal?
Nearby you can find Cici's Pizza, La Fogata Mexican Cuisine, and Burger King, convenient spots for grabbing a meal before or after your visit.
What fitness centers are near the Post Office?
Several gyms nearby include DZ BootCamp, Snap Fitness, and Anytime Fitness, great for combining errands with a workout.
Are there medical or dental services close to this location?
Yes, Prestige Dental, Dr. Kirit Patari M.D., and U.S. Renal Care are nearby for dental and medical needs you might have during your visit.
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