United States Postal Service

2.1
197 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 115 E Irving Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
115 E Irving Park Rd, Streamwood, IL
60107, United States

Hours

Reviews

2.1
197 reviews
5 stars
45
4 stars
8
3 stars
1
2 stars
9
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.

Staff Performance

While some employees received praise for their helpfulness, many were criticized for being unprofessional and dismissive.

Service Reliability

Customers reported issues with lost packages and poor communication regarding mail delivery.

Facility Conditions

The post office was described as outdated and in need of maintenance, contributing to an overall negative atmosphere.

Mixed Experiences

Some customers had positive interactions, particularly with specific staff members, but these were overshadowed by the majority of negative feedback.
  • MM
    Malli Mayo
    Nov 8, 2025
    5.0
    Thank you for helping me
  • MK
    Marlena Krasiejko
    Nov 4, 2025
    1.0
    Very bad customer service. The young woman with black glasses was very unpleasant.
  • DD
    Des
    Nov 3, 2025
    1.0
    This place needs a better staff that actually cares It’s 2025 everyone should know how to talk to costumers both agents I spoke too made it seem like I was annoying them with my questions like isn’t that what you get paid for to help? If I could give a 0 star i would horrible horrible place
  • JE
    Joe Evangelista
    Oct 29, 2025
    5.0
    I arrived at Streamwood United States Postal Service. I went to my mom's house and my mom said please mail my box and also my mail. If customers bring boxes the staff will weigh the package and ask customers is there any valuables inside the box. The staff will offer a receipt and on the receipt will show where the package is being delivered.
  • JS
    Jake Schmieder
    Sep 9, 2025
    5.0
    Came here bright and early at opening for an international package pickup. Post office was cleaned and smelled awesome with a lemon scent. An employee named Jarvis helped me out and provided exceptional service to find my packages which I’d ordered through Japan Post. Couldn’t be more pleased with his communication skills and ability to make the process smooth, he definitely deserves credit for his work here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.