Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.1
(208 reviews)

Business Details

115 E Irving Park Rd, Streamwood, IL
60107, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 115 E Irving Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
115 E Irving Park Rd, Streamwood, IL
60107, United States

Hours

Reviews

2.1
208 reviews
5 stars
46
4 stars
8
3 stars
1
2 stars
9
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.

Staff Behavior

Many customers reported unprofessional behavior from employees, including yelling, condescension, and a lack of basic courtesy.

Service Reliability

Customers expressed frustration over unreliable service, including lost packages, canceled appointments without notice, and long wait times.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
  • MB
    Margaret Batson
    2 days ago
    1.0
    This post office is so hard to get a hold of and for calling you back. I’ve. Been trying to talk with someone about missing mail. No luck and one important piece is still missing after almost 2 weeks. If I could move I would.
  • DG
    Daniela García
    Feb 21, 2026
    1.0
    If you bring the package in, for whatever reason, it's poorly packaged or has a bad label. Be prepared for a bad reaction from whoever is serving you. I mean... you can explain it to me or tell me how to do it, that's all.
  • BB
    Baurzhan “Bekbergen”
    Feb 2, 2026
    1.0
    We had a 3:00 PM appointment for our kids’ passport renewal. We arrived 20 minutes early, only to be told that the passport agent had already left and canceled our appointment without any notice. Both my wife and I had to take half a day off work, and we picked our kids up early from school specifically for this appointment. This was a complete waste of our time. When I tried to ask about the agent’s schedule, the USPS worker we spoke to started yelling and wouldn’t let me explain the situation. Extremely unprofessional behavior. This was by far the worst post office experience we’ve ever had.
  • MK
    M Krause
    Dec 27, 2025
    1.0
    Terrible staff and business model. The cost to ship is as high or higher than ups or Fedex and they are unhelpful. They won't even provide tape to close a box while charging a premium to ship the package compared to other options.
  • MB
    Marilyn Boruch
    Dec 13, 2025
    1.0
    I ordered my grandchildrens school photos, it specifically said DO NOT BEND, the were rolled and stuffed into my mailbox.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others