United States Postal Service

2.3
9 reviews

About

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Visit your local Post Office™ at 215 N Walnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
215 N Walnut St, Stillman Valley, IL
61084, United States

Hours

Reviews

2.3
9 reviews
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  • SS
    s s
    Jul 1, 2025
    1.0
    Sent certified letter took 6 weeks to arrive, going from Stillman Valley post office to Edgerton, Wisconsin. Posts office said there is nothing they can do. This is not the first time this has happened, has been happening since January with letters and packages. I will no longer use this post office. I will go to Rockford or Janesville
  • MM
    Michelle Marshall
    Aug 31, 2021
    1.0
    This place really irks me. I had set up a scheduled pick up the night before because I was going to be out of town... looked at my security camera and no one came. So I called and the guy said well we didn't see it this morning in our system. I replied I have my confirmation #. He then says yeah I see it, I printed out all these and handed the scheduled stops/pick ups and talked with my team about all pick ups and what not, and that there is a new delivery person, and then tells me everyone is gone for the day at 3:30... Then says okay, I'll come pick up the packages. That was 2 hour ago and they're still sitting on my porch. And the place is now closed.
  • BS
    Brandon Schwengels
    Dec 8, 2020
    1.0
    It’s really annoying that every time I call this place I’m told I have to be put on hold for an hour!! The automated system here sucks. It’s impossible to get someone on the phone.
  • GB
    Gail Bragg
    Oct 13, 2020
    2.0
    Winter
  • JB
    Jacob Belter
    Jun 16, 2020
    1.0
    Recieved numerous emails my debit card was "at my local post office" a month ago which also stated "my card should arrive in 2 days" so i waited a full week patiently, no card in the mail. So i go to this (my local post office as stillman is a small town and we only have 1 post office) office and just ask if my mail could still be there and showed the lady my emails to which she literally just read my own email to me and said it should come soon. So i wait 2 more weeks and still no card. So i went in again (this is almost a full month after my card should have arrived in 2 days) so i go back in and just ask the lady to look up my address and see if its there for me. I know that sounds difficult typing in someones address but i figured id ask anyways. She did not even attempt to look up my address and instead told me "when we get the mail we send it out". Now mind you according to my emails from the company it had arrived at the post office 3 weeks prior. Never in my life have i run into such a lazy unhelpful person unless you count amazon customer service. Its pathetic when someone cant even type an address into a computer to check something and instead dances around your questions without actually doing anything at all. What do post office workers even do if typing something in to help a customer is too much to ask?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.