United States Postal Service

3.4
19 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 408 3rd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
408 3rd Ave, Sterling, IL
61081, United States

Hours

Reviews

3.4
19 reviews
5 stars
9
4 stars
2
3 stars
2
2 stars
0
1 star
6
  • RB
    Robert Berry
    Oct 29, 2025
    5.0
    Great Post office with friendly service. Very clean and well organized service area.
  • R2
    Routen Family EST. 2009
    Aug 18, 2025
    5.0
    Great customer service from the clerks to the postmaster. They are very knowledgeable about all the products that I needed.
  • DT
    Darlene Tavares
    Mar 6, 2025
    5.0
    I’m young and have troubles navigating through taxes and just anything that has to do with shipping in general. When going in, they make sure I understand what to do and are very sweet and patient with me. They’re the best!
  • SW
    Stone W
    Sep 22, 2020
    5.0
    I had an error on delivery due to a change of address and they helped me figure out everything I needed to receive packages at my new address. Very helpful!
  • BW
    Barb Walker
    Dec 6, 2018
    5.0
    I would like to thank Donna for her help today. Great Job. I have always had great customer service at the Sterling Post office. Warm and friendly staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.