United States Postal Service

3.0
49 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 23 W 34th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
23 W 34th St, Steger, IL
60475, United States

Hours

Reviews

3.0
49 reviews
5 stars
21
4 stars
4
3 stars
0
2 stars
2
1 star
22
  • JJ
    Jackie
    Jun 21, 2024
    5.0
    After reading many of the bad reviews I was initially nervous to go in and get help for my kids passports. Today was the 2nd time I went in for the same reason and again Elizabeth was just AWESOME! She’s very helpful, explaining everything in detail! She acknowledged several customers that went in while we were there always with a GREAT attitude.
  • RZ
    Rachel Annmarie Zeno
    Oct 31, 2022
    1.0
    Find it funny how when my wife went to receive packages our mail lady felt her up. Best believe you’ll be hearing from me
  • RL
    Resa Lones
    Apr 22, 2019
    1.0
    Worst customer service ever! The two ladies in the front need to find a new career. Because with their nasty attitudes, they need to stay away from anything that deals with customers. I’ve had multiple problem with them numerous of times despite always being polite.
  • JT
    Jami Torres
    May 11, 2017
    1.0
    Very horrible customer service I was lied to as well as the postal worker had threatened to call the police on me when I asked her to explain to me about their guide lines. I don't think she even knew. She also changed what she said when I repeated it to confirm I clearly understood what she was trying to make up. I tried to report her the website accept it won't allow for a complaint to go threw but it will allow positive feed back. This office needs to do better
  • DV
    Dana Vesley
    May 20, 2016
    1.0
    My package was lost due to one of the employees from an Indiana office miskeying numbers. Got no help.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.