Brand Certified
The UPS Store
4.4(299 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
902 S Randall Rd, St Charles, IL
60174, United States
Certified by The UPS Store • Feb 22, 2026
(630) 443-6610
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/il/st-charles/902-s-randall-rd
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4385 in St Charles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South Of Rte 38 / Next To Skippy's Accross From Meijer Gas Station.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.4
299 reviews
5 stars
243
4 stars
10
3 stars2
2 stars4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees going above and beyond.
Pricing Issues
Several reviews highlighted concerns about high shipping costs and additional charges for supplies like tape, leading to dissatisfaction.
Efficiency
While some customers experienced quick and efficient service, others reported long wait times and inefficiencies, particularly during busy periods.
Amazon Returns
Multiple reviews indicated difficulties with Amazon returns, including strict packing requirements and issues with staff assistance.
- ATAlexander TomasFeb 6, 20265.0This location is very busy. The staff there work really hard and get everyone serviced very efficiently. Professional and friendly and helped me get my documents notarized. Close to where I am staying and when I need something shipped or notarized I know this location can get the job done.
- PHP HFeb 1, 20262.0Staff is friendly and competent but someone there has questionable hygiene. Seriously, every time I go there it smells badly. Smelly body odor at its finest.
- DDDFeb 1, 20261.0They charged us $2.50 to drop off an unopened Amazon package because they thought it wasn’t taped well enough
- JKJim KallasJan 30, 20261.0Awful service. Over charge you for doing what other UPS stores do for free. Can’t communicate well either.
- JPJagruti PatelJan 16, 20265.0I've had an outstanding experience with this store, and I highly recommend it for anyone looking for efficient and professional service. From shipping and printing to returns and notarizing, the staff is knowledgeable and friendly, always willing to help. The store's organization and cleanliness are impressive, and the service is consistently fast and reliable.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4385 in St Charles offer?
The UPS Store #4385 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
What are the operating hours for The UPS Store #4385?
Monday through Friday, 8:00 AM to 6:30 PM; Saturday, 9:00 AM to 4:00 PM; Sunday, 10:00 AM to 3:00 PM. Note that hours may vary on holidays.
Is The UPS Store #4385 open on holidays?
The UPS Store is closed on some holidays like November 27, December 25, December 31, January 1, and January 19. For other holidays it may have regular hours, so it's best to check ahead.
What payment options are accepted at The UPS Store #4385?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4385 provide wheelchair accessible entrance?
Yes, the store has a wheelchair accessible entrance.
Where is The UPS Store #4385 located in St Charles?
It is located at 902 S Randall Rd, Ste C, St Charles, IL 60174, south of Route 38 next to Skippy's and across from Meijer Gas Station.
Can I get mail and package mailbox services at The UPS Store #4385?
Yes, they offer mailbox rentals and mail/package handling services to customers.
What nearby places can I visit when I come to The UPS Store #4385 in St Charles?
Nearby places include Chipko Market (grocery store and restaurant), Biggby Coffee (coffee shop and bagel shop), and Taco Fresco (Mexican restaurant), offering convenient options to shop or grab a meal before or after your visit.
Are there nearby services related to shredding near The UPS Store #4385?
Yes, Shred Nations, a shredding services provider, is located nearby for additional document shredding options.
What nearby educational or counseling services are close to The UPS Store #4385?
Nearby you can find Mathnasium of St. Charles for tutoring and test preparation, and Care America Home Care Services offering home health care and counseling.
Brand Certified Facts from The UPS Store
The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: