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The UPS Store

4.4
(299 reviews)

Business Details

902 S Randall Rd, St Charles, IL
60174, United States
(630) 443-6610
https://locations.theupsstore.com/il/st-charles/902-s-randall-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4385 in St Charles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South Of Rte 38 / Next To Skippy's Accross From Meijer Gas Station.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
902 S Randall Rd, St Charles, IL
60174, United States

Hours

Reviews

4.4
299 reviews
5 stars
243
4 stars
10
3 stars
2
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees going above and beyond.

Pricing Issues

Several reviews highlighted concerns about high shipping costs and additional charges for supplies like tape, leading to dissatisfaction.

Efficiency

While some customers experienced quick and efficient service, others reported long wait times and inefficiencies, particularly during busy periods.

Amazon Returns

Multiple reviews indicated difficulties with Amazon returns, including strict packing requirements and issues with staff assistance.
  • AT
    Alexander Tomas
    Feb 6, 2026
    5.0
    This location is very busy. The staff there work really hard and get everyone serviced very efficiently. Professional and friendly and helped me get my documents notarized. Close to where I am staying and when I need something shipped or notarized I know this location can get the job done.
  • PH
    P H
    Feb 1, 2026
    2.0
    Staff is friendly and competent but someone there has questionable hygiene. Seriously, every time I go there it smells badly. Smelly body odor at its finest.
  • DD
    D
    Feb 1, 2026
    1.0
    They charged us $2.50 to drop off an unopened Amazon package because they thought it wasn’t taped well enough
  • JK
    Jim Kallas
    Jan 30, 2026
    1.0
    Awful service. Over charge you for doing what other UPS stores do for free. Can’t communicate well either.
  • JP
    Jagruti Patel
    Jan 16, 2026
    5.0
    I've had an outstanding experience with this store, and I highly recommend it for anyone looking for efficient and professional service. From shipping and printing to returns and notarizing, the staff is knowledgeable and friendly, always willing to help. The store's organization and cleanliness are impressive, and the service is consistently fast and reliable.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4385 in St Charles offer?

The UPS Store #4385 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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