Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4385 in St Charles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South Of Rte 38 / Next To Skippy's Accross From Meijer Gas Station.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
289 reviews
5 stars
238
4 stars
9
3 stars2
2 stars2
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and accommodating, with specific praise for the store manager, Jagruti, for her exceptional service.
Pricing Issues
Several customers expressed dissatisfaction with pricing, particularly regarding additional charges for packaging materials and shipping costs that were perceived as excessive.
Efficiency
While many reviews highlight quick and efficient service, some customers reported long wait times and inefficiencies, especially during busy periods.
Amazon Returns
There are numerous complaints about the handling of Amazon returns, with customers frustrated by policies requiring packaging and tape that are not standard at other locations.
- ZCZofia C2 days ago1.0I wish I could give O stars! Bad service, not friendly, wanting to charge me for tape? Seriously? I’ll take my business elsewhere!
- MMMikeDec 28, 20251.0This place will nickel and dime you for every transaction. Go to FedEx or even the post office at this point.
- CSCole SchwarzDec 27, 20251.0A week after your package arrives you'll get charged an additional 25 bucks for reasons unknown. Avoid this store
- KGKelly GDec 9, 20255.0Fast, efficient, and friendly! Highly recommend. Thanks y’all!
- RDRasiya DheenDec 4, 20255.0I was at the store at 902 S.Randall Rd store # 4385 Saint Charles. The staff is caring and so skilled with their job functions and attends to all the needs The store manager Jagruti goes above and beyond to take care of all the customer needs. She was extremely detailed and explained the process and importance of the document requirements and patiently took care of every aspect of the process.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4385 in St Charles offer?
The UPS Store #4385 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
What are the operating hours for The UPS Store #4385?
Monday through Friday, 8:00 AM to 6:30 PM; Saturday, 9:00 AM to 4:00 PM; Sunday, 10:00 AM to 3:00 PM. Note that hours may vary on holidays.
Is The UPS Store #4385 open on holidays?
The UPS Store is closed on some holidays like November 27, December 25, December 31, January 1, and January 19. For other holidays it may have regular hours, so it's best to check ahead.
What payment options are accepted at The UPS Store #4385?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4385 provide wheelchair accessible entrance?
Yes, the store has a wheelchair accessible entrance.
Where is The UPS Store #4385 located in St Charles?
It is located at 902 S Randall Rd, Ste C, St Charles, IL 60174, south of Route 38 next to Skippy's and across from Meijer Gas Station.
Can I get mail and package mailbox services at The UPS Store #4385?
Yes, they offer mailbox rentals and mail/package handling services to customers.
What nearby places can I visit when I come to The UPS Store #4385 in St Charles?
Nearby places include Chipko Market (grocery store and restaurant), Biggby Coffee (coffee shop and bagel shop), and Taco Fresco (Mexican restaurant), offering convenient options to shop or grab a meal before or after your visit.
Are there nearby services related to shredding near The UPS Store #4385?
Yes, Shred Nations, a shredding services provider, is located nearby for additional document shredding options.
What nearby educational or counseling services are close to The UPS Store #4385?
Nearby you can find Mathnasium of St. Charles for tutoring and test preparation, and Care America Home Care Services offering home health care and counseling.