FedEx Office in St Charles, IL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
The employees sent my package to the wrong address, gave me the wrong tracking number and did nothing to help me find my package. I wouldn’t trust this location with important packages, they are zero professional specially the guy with the beard and a mask, but the other guy was the one who sent my package to the WRONG ADDRESS and caused my package to get lost. Someone should do something about it or be responsible for this type of situation.
SM
Sarah McNabb
Aug 6, 2025
1.0
I needed to ship a piece of art to Key West, Florida for an exhibition at a gallery, taking place in early August. Concerned that I was sending it too early, I went into this FedEx store in mid-July and the employee (a young man with a beard) told me that my item could be shipped to a Fedex holding location in Florida and, after 5 days, they (Fedex) would attempt to delivery it to the gallery (the destination). This was 100% wrong information. The item arrived at the FedEx holding location, sat for 5 days, and was simply returned to me with the vague description "item couldn't be delivered". I called the 1-800 number and the rep said I needed to go into the store to file a MBG "money back guarantee" claim. I get to the store and they tell me, "you need to file the claim online" and that the info I was given was wrong -- they said that the item would need to be picked up within 5 days from the holding location by the gallery. Had I known this, I would have had it shipped directly to the gallery. The manager wouldn't even look me in the eye or offer an apology. They reluctantly refunded me the $77 cost to ship, but they took ZERO responsibility for their employee giving me wrong information and refused to refund me for the $80 packing job they did. So cool, now I have an $80 cardboard box, a lost opportunity to have my art in an exhibit for which it could have sold. I'm HOURS into this TERRIBLE customer service experience all around. I'll never use FedEx again, am deleting my account, and I will never step foot in the FedEx store in St. Charles, IL.
YO
Yawa Og
Aug 3, 2025
5.0
After reading reviews I was a bit skeptical of the service I would receive. I went to drop off a prepaid heavy package, and an employee opened the door for me. No complaints here.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in St Charles offer?
FedEx Office provides printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in St Charles?
It is located at 660 S Randall Rd, St Charles, IL 60174, United States.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I use in-store pickup and shopping services at FedEx Office Print & Ship Center?
Yes, the center offers in-store pickup and in-store shopping services.
Does FedEx Office Print & Ship Center provide any special brands or software?
Yes, they offer brands including Kinko's Copies, FedEx Express, AT&T Wi-Fi, and software like Microsoft Office 2010 Professional, Adobe CS3 Suite, Illustrator, and Photoshop.
How can I contact FedEx Office Print & Ship Center by phone or email?
You can call them at +1 630-443-0100 or email at USA3624@FEDEX.COM.
What nearby banking options are available around FedEx Office Print & Ship Center?
Nearby you can find Fifth Third Bank & ATM, Fifth Third Bank, TCF Bank, and Currency Exchange and Auto License for your banking and currency exchange needs.
What are some nearby dining options when visiting FedEx Office Print & Ship Center?
You can enjoy meals at nearby restaurants like Rosati's Pizza, Fanny's Thai Roll Ice Cream, Italian Dreams Pizza & Pasta, and Thai Corner Restaurant.
Are there any nearby services related to travel or passport assistance near FedEx Office?
Yes, RushMyPassport in FedEx Office offers passport and visa services, and Redbox nearby provides rental services useful for travelers.