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Visit your local Post Office™ at 2105 E Cook St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This facility needs a new manager because when you have pickup or delivery, you have to stand beside the dock door and usually take 2 hours .and they are not letting you sit on your own truck, neither they have no seat or chair to sit . That is really disgusting and disrespectful. You guys are jealous of all truck drivers .that they make money with a lot of challenges on the road more than you guys. Shame on you guys .
RR
Robert
Oct 21, 2025
5.0
I waited in line to be called, with only a few people ahead of me as it neared closing time. Despite the late hour, Reva remained patient and accommodating with every customer. She was warm and welcoming, never making anyone feel rushed. Throughout the entire process, she kept a pleasant smile and greeted everyone politely. Exceptional customer service!
GW
Garrett Wardell
Oct 20, 2025
1.0
Absolutely a joke of a facility… package gets there (30 minutes from my house mind you) and is immediately shipped to Florida once, then shipped to saint louis after being in Springfield already… then I call to file a complaint and I’m told “unfortunately their is no way to file a complaint against the facility” so I will be reviewing you with all 18 of my google accounts and you will get 1 star every time 👍🏼
LS
Lance Sheridan
Oct 4, 2025
4.0
A much more efficiently run U.S. Postal Service, compared to the one on Monroe Street. However, there is on drawback- during busier times, they always seem to be short staffed; but they do make up for it with friendly postal workers. *It’s also a great place to get your passport!
The USPS is ranked third in the world (behind UPS and DHL) in volume of mail/packages handled on a yearly basis; although, they’re better than DHL in efficiency.
MN
Maranda Newlan
Aug 8, 2025
1.0
Have a certified letter that was scanned there and people there don't want to take consideration of finding it and getting it sent to us. This mail was scanned on Monday and it's now been a week. Certified mail takes 3-5 business days to receive and still have not received it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2105 E Cook St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Do I need an appointment to apply for a passport at this Post Office?
Yes, most Post Offices that offer passport services require you to schedule an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
Can I get my passport photo taken at this Post Office?
Yes, this location provides passport photo services but you should make an appointment through the online scheduler.
How much does it cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Is it possible to reserve a PO Box online?
Yes, you can search for available PO Boxes and reserve one securely online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
What are the operating hours for this United States Postal Service location?
The Post Office is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.
Can I access my PO Box in the lobby after hours or on weekends?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours can vary. Check with your local Post Office for exact lobby hours.
What notable places are near the USPS at 2105 E Cook St that I might visit before or after my postal errands?
Nearby places include the University of Illinois at Springfield, where you can explore the campus, and the CVS Pharmacy for any health or convenience needs.
Are there other postal services or collection points near this USPS location?
Yes, there is a USPS Collection Point nearby that provides additional postal and storage services.
What financial institutions are nearby that I can visit along with the Post Office?
You can visit nearby banks such as the Clock Tower Community Bank or Marine Bank for your financial needs when you come to the Post Office.