United States Postal Service

3.2
67 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2105 E Cook St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2105 E Cook St, Springfield, IL
62703, United States

Hours

Reviews

3.2
67 reviews
5 stars
31
4 stars
5
3 stars
3
2 stars
3
1 star
25
  • AD
    Ahmad Ershad Danishjoo
    Oct 26, 2025
    1.0
    This facility needs a new manager because when you have pickup or delivery, you have to stand beside the dock door and usually take 2 hours .and they are not letting you sit on your own truck, neither they have no seat or chair to sit . That is really disgusting and disrespectful. You guys are jealous of all truck drivers .that they make money with a lot of challenges on the road more than you guys. Shame on you guys .
  • RR
    Robert
    Oct 21, 2025
    5.0
    I waited in line to be called, with only a few people ahead of me as it neared closing time. Despite the late hour, Reva remained patient and accommodating with every customer. She was warm and welcoming, never making anyone feel rushed. Throughout the entire process, she kept a pleasant smile and greeted everyone politely. Exceptional customer service!
  • GW
    Garrett Wardell
    Oct 20, 2025
    1.0
    Absolutely a joke of a facility… package gets there (30 minutes from my house mind you) and is immediately shipped to Florida once, then shipped to saint louis after being in Springfield already… then I call to file a complaint and I’m told “unfortunately their is no way to file a complaint against the facility” so I will be reviewing you with all 18 of my google accounts and you will get 1 star every time 👍🏼
  • LS
    Lance Sheridan
    Oct 4, 2025
    4.0
    A much more efficiently run U.S. Postal Service, compared to the one on Monroe Street. However, there is on drawback- during busier times, they always seem to be short staffed; but they do make up for it with friendly postal workers. *It’s also a great place to get your passport! The USPS is ranked third in the world (behind UPS and DHL) in volume of mail/packages handled on a yearly basis; although, they’re better than DHL in efficiency.
  • MN
    Maranda Newlan
    Aug 8, 2025
    1.0
    Have a certified letter that was scanned there and people there don't want to take consideration of finding it and getting it sent to us. This mail was scanned on Monday and it's now been a week. Certified mail takes 3-5 business days to receive and still have not received it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.