United States Postal Service

3.1
29 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 411 E Monroe St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
411 E Monroe St, Springfield, IL
62701, United States

Hours

Reviews

3.1
29 reviews
5 stars
12
4 stars
4
3 stars
0
2 stars
0
1 star
13
  • LL
    Luis L
    Dec 29, 2022
    4.0
    Good customer service, however, DO NOT GO HERE to ship something DURING THEIR LUNCH TIME, which if I remember correctly is 12:30-1:30pm. Their retail window is closed during this time.
  • KS
    Kelly Smith
    Feb 24, 2021
    5.0
    Blows wabash post office away! I drive downtown to mail everything now. Even though wabash location is a half mile away, it's the longest wait! Sometimes 30-45 minutes. The line is always long and the one or two cashiers are slow. The downtown location is awesome. They are so polite and speedy.
  • DP
    Dean Partridge
    Jul 24, 2020
    1.0
    Had a package delivered to a house at the opposite end of the block. Every house has address clearly displayed and visible from the street. Four digit addresses, example: addressed to xx77 but delivered to xx18. The illiterate carrier left it in the driveway of the wrong house. The post office called it a mistake. I call it dereliction of duty. Thankfully the stranger who found my package is an honest man. The opposite of the lying carrier whom the post office defended. The carrier still has a job he doesn’t deserve. He was paid to do a job he did not do. No better than a thief.
  • KW
    KJay Winky
    May 1, 2020
    1.0
    My friend came in twice this week, on Monday and on Friday. On Monday clerk 24 “forgot “ to give her 10.00 change. She reluctantly gv her the 10.00. On Friday, same clerk, 24, purposely shorted her again for 10.00 then vehemently denied it. Then clerk 24 starts laughing and says, “ that reminds me, I owe another customer 5.00. “ refusing to give my friend her 10.00, being extremely rude and snarky throughout. She purposely ripped her off. Fire her, get her away from customers and the cash register. A DISGRACE!!!
  • RP
    Richard Post
    May 5, 2018
    5.0
    I was able to get a PO Box, a money order and ship off an item in under five minutes. The staff was nice and helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.