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The UPS Store

2.8
(132 reviews)

Business Details

4200 Conestoga Dr, Springfield, IL
62711, United States
(217) 679-2440

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7076 in Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Prairie Crossing - Meijer.

Details

  • DeliveryNot available

Location

The UPS Store
4200 Conestoga Dr, Springfield, IL
62711, United States

Hours

Reviews

2.8
132 reviews
5 stars
56
4 stars
3
3 stars
1
2 stars
8
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing specific incidents of poor treatment.

Long Wait Times

Numerous reviews mention consistently long lines and wait times, often exceeding 30 minutes, leading to frustration among customers.

Mixed Experiences

While some customers praised individual staff members for their helpfulness and efficiency, others reported negative experiences, suggesting inconsistency in service quality.

Charges for Services

Several reviews express dissatisfaction with additional charges for basic services, such as taping boxes, which customers feel should be included in the service.
  • JJ
    Jessica
    Feb 16, 2026
    5.0
    I cant believe these reviews. This place is great. Yes the lines can get long sometimes but its the only place in town that handles the NO HASSLE EASY RETURNS. I think the staff has always been decent Iv never seen any major rudeness. Just wanted to give thumbs up. They do good job for the volume they have to deal with! Thank you for you service. Much better than having to go onto another dept store alllll the way to the back.
  • LA
    l.marie a
    Feb 9, 2026
    5.0
    Great people, very helpful for transplant from CA. Inside of Meijers retail store.
  • FG
    Flex Guy
    Feb 1, 2026
    1.0
    Worst service. Long lines short staff. I will make sure when I order anything online I will make sure it’s not delivered thru UPS!!
  • RO
    Richard I. Osland
    Jan 28, 2026
    1.0
    Stopped there on morning of Jan 12th to return an item to Amazon. Found their front entry closed with a hand-written sign saying their internet service was not working. Had to lcome back several days later.
  • TN
    Trong Hieu Nguyen
    Jan 26, 2026
    1.0
    The staff were terrible and I will never go back to FedEx. They were so good, they printed the label and attached it for me, while at UPS they printed the label for me and charged me $3.75, and then made me take it home to attach the label myself and bring it back to them. What the hell!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Springfield offer?

The UPS Store #7076 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Springfield?

It is located at 4200 Conestoga Dr, Ste. 102, Springfield, IL 62711.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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