Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7076 in Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Prairie Crossing - Meijer.
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
118 reviews
5 stars
52
4 stars
3
3 stars1
2 stars
8
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised friendly and efficient service.
Wait Times
Customers frequently mentioned long wait times, often exceeding 30 minutes, which contributed to frustration.
Pricing Issues
Several reviews highlighted dissatisfaction with additional charges for services like tape and packaging, which customers felt should be included.
Staff Attitude
There are numerous complaints about staff attitudes, with some employees described as unfriendly or dismissive, while others were noted for their helpfulness.
Overall Experience
While some customers had positive experiences and appreciated the efficiency of the service, many others expressed disappointment and frustration, leading to a mixed overall perception.
- LHLaura HernandezNov 15, 20255.0Every time I go is a great experience.
- BBBen BelzerOct 20, 20253.0I contacted the CEO of UPS, Carol Tome, about this rule of not being allowed to leave packages even if a customer wants it and would sign a notice on the door. It's very inconvenient for people to have to PICK UP something that should be delivered. What's the point of UPS if they take it somewhere else??!
- KKKendonSep 15, 20251.0The last couple of weeks its been a line around the corner this is ridiculous the wait is like 30 mins to an hour get it together ups store jesus!
- DDDee DickinsonAug 26, 20255.0Very fast, friendly and providing multiple services in clean environment
- LSLance SheridanJul 11, 20255.0No doubt that there’ll always be disgruntled customers- that’s the nature of doing business in America; and certainly those companies employees are not only subjected to being on the receiving end of short•tempered customers, but also return the favor. Any time that I’ve had to return an item through the UPS Store, I have found their customer service to be top•notch!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Springfield offer?
The UPS Store #7076 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Springfield?
It is located at 4200 Conestoga Dr, Ste. 102, Springfield, IL 62711.
What are the opening hours of The UPS Store during weekdays?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM.
Is The UPS Store open on Saturdays and Sundays?
The store is open on Saturdays from 9:00 AM to 3:00 PM and closed on Sundays.
Which payment methods are accepted at The UPS Store in Springfield?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store.
Are there any special offers or coupons available at The UPS Store?
Yes, customers can save big with special offers and coupons available on their website.
What nearby healthcare facilities can I visit around The UPS Store?
Nearby healthcare options include Paula Hubbard, APRN and the Walk-In Clinic in Meijer, convenient if you need medical care before or after your visit.
Can I combine my visit to The UPS Store with shopping at nearby stores?
Yes, The UPS Store is near Meijer supermarket and Express Gas Station, making it convenient to handle errands like shipping and grocery shopping in one stop.
Are there dining options nearby The UPS Store in Springfield?
Nearby restaurants include Monical's Pizza, Steak 'n Shake, O'Charley's, and Harvest Kitchen + Bar, perfect for grabbing a meal before or after your business visit.