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Visit your local FedEx Office Ship Center in Springfield, IL when you need packing supplies, boxes, and FedEx shipping services. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide quick service.
Delivery Issues
Numerous complaints were made regarding lost packages, incorrect deliveries, and delays, indicating significant issues with the delivery process.
Facility Conditions
Some reviews mentioned the store's cleanliness and accessibility, while others noted uncomfortable conditions and poor signage.
Mixed Experiences
While many customers reported positive interactions, there were also several negative experiences, particularly related to rude staff and unhelpful service.
Payment Problems
Several customers experienced issues with payment processing, including system malfunctions and refusal to accept cash.
JM
James Moore
Oct 2, 2025
5.0
Awesome service
ES
Erica Sutton
Jun 23, 2025
5.0
I dropped off packages at this location. Always friendly and fast.
MB
Maimi Boucher
Aug 1, 2024
1.0
Already signed a release because we work during working hours. But delivery drivers don't read instructions and took my package with them. Now no one can tell me when I can get it. The 800# appears to be outsourced and promised to "send a message" but if they couldn't read basic instructions the first time, I have zero faith they'll read that.
Delayed on receiving my property as usual. I wish they would learn to follow instructions.
RA
Rob Allen
Dec 20, 2023
5.0
I stop here at least 3 nights a week to drop off last minute work and the young ladies behind the counter are some of the best and friendliest people I've run into in the Customer Service field. I don't know where you found them, but don't lose them, they are platinum!!!!!
TM
Ted Morrissey
Oct 11, 2022
5.0
I was needing to ship some packages overseas. The cost ended up being more than I was willing to pay, but the employee measured and weighed the packages carefully, calculated the cost to the specific address, and gave me some options. He wasn't upset when I decided not to ship after all. I've used the Center before and have always been pleased with the experience.