United States Postal Service

3.1
17 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2410 Westward Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2410 Westward Dr, Spring Grove, IL
60081, United States

Hours

Reviews

3.1
17 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
1
1 star
7
  • IR
    Izzy Rodrigue
    Dec 9, 2025
    1.0
    Wow, an awful experience due to Greg. I was already having a hard day and he was incredibly impatient with me and it felt like he was treating me differently compared to the other customers. I did not expect to have a bad experience simply just shipping items, but due to him he made my day worse and was completely inconsiderate.
  • AC
    Alex Corona
    Dec 9, 2025
    2.0
    Greg sucks. He was rushing me to have my qr code ready like he’s busy and has a line out the door. Then this guy is doing MY survey, giving himself a smiley face. BOTH TRANSACTIONS. Who does this guy think he is? I don’t rate him a smiley face. I didn’t like him. He rushed me to tap my payment after I hesitated for like 10 seconds. This location is not busy, he didn’t have to rush me. Anyways I like how this location is set up. I just didn’t like Greg.
  • ND
    NERDY DAVE
    Aug 20, 2022
    1.0
    How is it that people that make over 30k a year to deliver mail can't walk 5 feet to a mailbox because a trailer is next to it??? They weren't happy with the height since they had to move their arm up or down and then not happy a trailer is by it since can't pull up straight to it... the pay scale not high enough to get out and work a little??? Never had so many issues in 40 years as have had lately.. come to the job site n I'll put you all to work that you can complain about..
  • VC
    Vintage Venture Co
    Jun 25, 2022
    5.0
    I go to this post office to drop off packages at least 3x a week. Everyone at the desk has ALWAYS been pleasant and provided great customer service. I've never had any issues with packages or mail coming back. They do a great job!
  • ST
    susan taylor
    Jul 9, 2016
    1.0
    Many times packages that require a signature are returned to post office and tracking says 'attempted delivery' when NO attempt was made - they just stick the slip in my mailbox and move along. This is especially true on Saturdays. In a hurry to finish their job I assume. I was home today and the mailtruck did not even come up my driveway and a slip was left saying 'signature attempted' which is complete BS. Other times, packages coming from Amazon with 2-day shipping don't come one time - it's like they bring them when they feel like it. Luckily Amazon refunds for this.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.