United States Postal Service

3.0
48 reviews

About

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Visit your local Post Office™ at 310 N La Fox St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
310 N La Fox St, South Elgin, IL
60177, United States

Hours

Reviews

3.0
48 reviews
5 stars
18
4 stars
6
3 stars
3
2 stars
0
1 star
21
  • KD
    Kai Donovan
    Nov 6, 2025
    5.0
    Pearl is super kind and helpful thank you
  • JJ
    JJ
    Aug 9, 2025
    3.0
    Very rude and unhappy
  • RL
    Raul O. Lopez
    Jul 9, 2025
    4.0
    Excelente, la atención bien solo le agregaría ayuda en español
  • JM
    josh martin
    Jul 3, 2025
    1.0
    Employees need additional training. Besides not processing a change of address with all of the information that their own email gave me to bring in. Zero information on how to get this done without having a person that is in a memory care living facility to go to their local post office. Drove 10 mins down the street to another post office, filled out a form, was completed and out of there in less than 5 mins. Really just need to close this location down.
  • CM
    Christina M
    Jun 28, 2025
    1.0
    The lady there that works in the morning is extremely rude and un professional. She ignored me the entire time I was there, and I asked for help trying to mail in my passport, which is extremely important. She helped the woman that came in after me. I was standing in the front and she just ignored me. Wouldn’t even look at me. The gentleman there is great, but that woman should be fired. I had to go to a different post office to get help and having her waste my time like that, made me late to my other appointments. To me, it seemed like a race thing because when another black woman walked in after me she helped her immediately and ignored me while I was standing at the desk. Not to mention Every time I’ve walked in here she is always just sitting on her phone. She makes you feel like you’re a burden that she has to do her job. I would also like to add weeks prior to this she was venting about a customer that was in front of me that was older and didn’t know how to use technology. I went out of my way and printed the slip she needed at my house and came back. I thought it was really just distasteful an employee would make fun of a customer to another customer like that.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.