Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 311 Oak Grove Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.6
16 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars0
1 star
5
DL
David Lee
4 days ago
1.0
South Beloit, IL postal service office is the poster child for government sloth! If you have a prepaid and prelabeled packages (90% of all packages now), you must hand it to a desk clerk? No self serve bins or large drawers for dropping off packages. We live in an apartment complex and our mail carrier has refused to deliver our mail for 2 days because he cannot pull next to the mail boxes and put the mail in each box while remaining in his vehicle! Seriously. Each apartment mail box was left a childish note that the mail boxes must be clear for 30 feet so mail carriers can deliver the mail without leaving their vehicle. This is not a joke. Even though the mail boxes are installed along a public cul de sac, our carrier drove by us on Saturday as we waved him down. Elon Musk - have DOGE eliminate true waste, fraud and abuse beginning with U.S. postal service staff in the South Beloit, IL location. 100% worthless, shameless, self-serving public servants that only serve themselves at the taxpayers' expense.
TH
Thomas Hartwig
Dec 16, 2021
5.0
Thanks Steve for going above and beyond in tracking my boots that FedEx and the shipper truly screwed up.
Thanks Steve
A real postal worker that has shown, Excellent customer service.
MS
Maciej Salach
Oct 12, 2020
1.0
A massively failed disaster! On time delivery is non existent! They constantly lie and falsify tracking information. Packages arrive to customers damaged cuz some fat POS at the sort office can’t do a decent enough job of scooting over and doing his/her job. They lose/misplace and destroy or damage mail on REGULAR BASIS! Most over paid and under trained staff in any industry. As a business owner STAY CLEAR AND DO NOT USE USPS - your customer base will be A LOT better off using slightly higher shipping costs. You all need to just go bankrupt and close your door like any other ‘business’ is a similar situation would be forced to do vs. robbing tax payers with your undeserved government bailouts!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 311 Oak Grove Ave?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Is an appointment required for passport services at this location?
Yes, you need to schedule an appointment using the online scheduler for most passport services, though limited walk-in hours are available at select locations.
How much does a passport photo cost at this USPS branch?
The current fee for a passport photo is $15.
Can I rent a PO Box online and pick it up at this location?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person at this Post Office.
What are the business hours of the United States Postal Service at 311 Oak Grove Ave?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this Post Office for specific lobby access times.
Are there dining options near the United States Postal Service?
Yes, nearby dining options include Captain's Galley, Dos Amigos Taqueria, Pajeda's, La Michoacana Tropical Oasis, The Rusty Wheel Tavern, and Chippers Pub, where you can enjoy a meal before or after your visit.
What nearby public services and facilities can visitors access around the Post Office?
Near the Post Office, you can visit the South Beloit Public Library for educational resources and South Beloit City Park for outdoor activities.
How can nearby transit or local landmarks help me find this Post Office?
The Post Office is in South Beloit near landmarks like St. Peter’s Church and local businesses such as Hair By Teisha and Jacks Jiffy Shop, which can help you locate the area.
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