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The UPS Store

4.4
(227 reviews)

Business Details

1131 W Jefferson St, Shorewood, IL
60404, United States
(815) 666-1058

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6820 in Shorewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Cvs.

Details

  • DeliveryNot available

Location

The UPS Store
1131 W Jefferson St, Shorewood, IL
60404, United States

Hours

Reviews

4.4
227 reviews
5 stars
190
4 stars
1
3 stars
2
2 stars
3
1 star
31
  • JR
    Josie R
    Feb 24, 2026
    1.0
    This stores customer service is extremely poor. They will nickel & dime you & talk to you like your 5 years old. Make sure to have tape in your pockets at all times because they’ll charge you for a sliver to secure a package.
  • AS
    Alexis Siegel
    Feb 18, 2026
    5.0
    It was great
  • BL
    Brian Lenzie
    Feb 14, 2026
    1.0
    My quote for 1 box at 17 lbs, 27” x 16” x 14” going to Ottawa, ON Canada, $775.xx. That was the cheapest they had to offer. Absolutely insane. Shipped it via USPS for $130.xx
  • BK
    Be Kindd
    Oct 30, 2025
    1.0
    This place is a joke they want to charge you a dollar for a little piece of tape. Go to Staples they give better service
  • MC
    Michael Colella
    Oct 3, 2025
    1.0
    Came in with a very small box to ship that needed literally a small (few inches) piece of tape to close and they wanted to charge me a dollar. Completely petty and uncalled for. Why not do something so very small as a way of showing you provide good customer service and actually care about your customers... instead of trying to make a dollar off of people and leaving them with a bad experience that they will share with others. It is not about the dollar... it's about how pathetic and petty doing that is to the public. One tiny piece of tape! Wow! Not a smart business practice... especially when your overhead on that is probably less than a penny. I also visit the UPS Store not too far away at 2364 Essington Rd. in Joliet and I see people in front of me CONSTANTLY needing tape on boxes and huge envelopes and EVERY time the employees provide it and NEVER charge the customer. THAT is one example of great customer service. I can't believe places charge for something so miniscule.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Shorewood offer?

The UPS Store in Shorewood provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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