The UPS Store

4.1
293 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2694 in Shiloh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Inside Dierbergs Supermarket.

Details

  • DeliveryNot available

Location

The UPS Store
4020 Green Mount Crossing Dr, Shiloh, IL
62269, United States

Hours

Reviews

4.1
293 reviews
5 stars
220
4 stars
8
3 stars
3
2 stars
4
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, creating a positive experience.

Manager Issues

Several reviews highlighted problems with the manager's behavior, describing him as rude and unprofessional, which negatively impacted customer experiences.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, often mentioning minimal wait times.

Mixed Experiences

While many reviews were positive, there were notable complaints about inconsistent service and issues with package handling.

Recommendation

Despite some negative feedback, a significant number of customers highly recommended this location for its overall service.
  • JH
    Jordan Hoefing
    3 days ago
    5.0
    Great location! I’ve never had any problems here, no long waits, and the staff is always friendly, efficient, and ready to help. They consistently answer all my questions and make every visit quick and easy.
  • LC
    Lisa Clark
    Oct 28, 2025
    5.0
    This location is always well staffed, friendly and efficient! Highly recommend.
  • KH
    Kelly Hollenkamp
    Oct 27, 2025
    5.0
    I had such a great experience at The UPS Store today! The staff was friendly, efficient, and went above and beyond to help me get my packages shipped out quickly. They made the whole process stress-free — from printing my labels to securely packing everything up. It’s so nice to have a place that’s fast, reliable, and genuinely cares about customer service. Highly recommend this location!
  • KG
    Kayla Gentz
    Oct 22, 2025
    5.0
    This is the best store to return amazon packages. Their customer service is always the best and they are so fast! You are in and out within seconds.
  • TD
    The Dudette
    Oct 22, 2025
    5.0
    Always a stress-free, well working environment. The staff are very friendly and professional. Never a hassle whenever I need to make any returns. I go in, drop off my package, show my QR code/return label, and leave with a smile.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2694 in Shiloh offer?

The UPS Store #2694 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #2694 located?

It is located at 4020 Green Mount Crossing Dr, Shiloh, IL 62269, inside Dierbergs Supermarket.