United States Postal Service

2.5
77 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2600 Oak St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2600 Oak St, Saint Charles, IL
60175, United States

Hours

Reviews

2.5
77 reviews
5 stars
24
4 stars
5
3 stars
0
2 stars
5
1 star
43
  • RR
    Raquel R
    Sep 11, 2025
    1.0
    The staff is rude & disrespectful!
  • JM
    Julian Minguez
    Aug 6, 2025
    1.0
    Usually the staff are extremely helpful and nice, but today I guess I got unlucky with the person who didn't even try to help me. How is someone so unknowledgeable to not know Amazon ships packages with USPS too. Confuses me why I was told to contact Amazon when USPS is the one saying they couldn't deliver my package. Wish USPS would have a functional customer service line, but they rather let AI completely run that. What a joke.
  • MC
    M C
    Aug 4, 2025
    1.0
    Unfriendly staff. Not very pleasant to talk to. Quite passive aggressive.
  • NM
    Natasha Montavon
    Jul 15, 2025
    1.0
    I dropped off items yesterday morning and after 24 hours they are still not tracking. Pretty incompetent of them to skip scanning. Do not recommend if you sell on Posh, ebay, depop
  • EE
    Eric Eberle
    Jul 5, 2025
    1.0
    Liars. 4 packages were expected today. 3 they marked as delivered at/in mailbox. Yet my mailbox was empty. For the 4th package they decided to change it up and marked it as held at post office at customers request, which I most definitely did not do.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.