United States Postal Service

2.5
79 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2600 Oak St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2600 Oak St, Saint Charles, IL
60175, United States

Hours

Reviews

2.5
79 reviews
5 stars
24
4 stars
5
3 stars
0
2 stars
5
1 star
45
  • JS
    Johan santiago
    Nov 29, 2025
    1.0
    Package to “heavy”to deliver…I’m handicap now I have to drive here to pick up the package.
  • RR
    Raquel R
    Sep 11, 2025
    1.0
    The staff is rude & disrespectful!
  • JM
    Julian Minguez
    Aug 6, 2025
    1.0
    Usually the staff are extremely helpful and nice, but today I guess I got unlucky with the person who didn't even try to help me. How is someone so unknowledgeable to not know Amazon ships packages with USPS too. Confuses me why I was told to contact Amazon when USPS is the one saying they couldn't deliver my package. Wish USPS would have a functional customer service line, but they rather let AI completely run that. What a joke.
  • MC
    M C
    Aug 4, 2025
    1.0
    Unfriendly staff. Not very pleasant to talk to. Quite passive aggressive.
  • AK
    Amrit Kocher
    Jan 4, 2019
    1.0
    Slow, slow, SLOW!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.