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Brand Certified

United States Postal Service

3.6
(40 reviews)

Business Details

616 E Main St, Saint Charles, IL
60174, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 616 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
616 E Main St, Saint Charles, IL
60174, United States

Hours

Reviews

3.6
40 reviews
5 stars
23
4 stars
3
3 stars
1
2 stars
1
1 star
12
  • MM
    Mechtech
    Feb 20, 2026
    5.0
    This location honestly deserves a higher rating. I've primarily used the 2600 Oak St in the beginning since I live closer to that one, but every time it was the worst experience I've ever had in customer service. The clerk who works at this location is very nice and knowledgeable. Absolutely no issues when I come here. I can't recommend this location enough. I've recently been doing a lot of eBay shipments and it's always a smooth process when I come here.
  • AS
    Audra Starnes
    Dec 30, 2025
    1.0
    PATRICK that works here has a BAD ATTITUDE, apparently has an issue with doing his job that he gets paid to do. Needs training on CUSTOMER SERVICE AND HOW TO BE POLITE TO CUSTOMERS ! Wouldn’t be surprised if one of my packages comes up missing from this location.
  • JR
    Judith Rosario
    Sep 17, 2025
    5.0
    Very friendly and helpful staff!
  • ST
    Sean Zheyuan Tang
    Jul 7, 2023
    5.0
    Patrick is always the gentleman that’s there for when I go in. He is kind, friendly, and always gets what I need done in a speedy and careful manner. Thank you Patrick!
  • MM
    Madeline Macino
    Nov 23, 2021
    1.0
    Recently I was expecting a package from USPS. I received a notification that my package was "delivered to mailbox". However, when I checked my mail...no package! Not a huge surprise since I've had this exact experience many times. I called the St. Charles post office and spoke to Sherri. She was extremely offended by the situation. She was rude and unprofessional. Her tone was sarcastic and irritated. She is the perfect example of someone who should NOT work with people! I feel sorry for the people working beside her everyday! It took her 3 days to follow-up with me and she was just as rude, unprofessional and sarcastic as the first time! I called and spoke to a manager Lorenzo about the situation, he was professional and courteous, he followed up the same day and helped find my package. Thanks Lorenzo for your help!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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