United States Postal Service

3.6
38 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 616 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
616 E Main St, Saint Charles, IL
60174, United States

Hours

Reviews

3.6
38 reviews
5 stars
22
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11
  • JR
    Judith Rosario
    Sep 17, 2025
    5.0
    Very friendly and helpful staff!
  • NV
    Nadine Venter
    Jul 25, 2025
    1.0
    Been here twice and the service is just terrible!
  • MM
    Madeline Macino
    Nov 23, 2021
    1.0
    Recently I was expecting a package from USPS. I received a notification that my package was "delivered to mailbox". However, when I checked my mail...no package! Not a huge surprise since I've had this exact experience many times. I called the St. Charles post office and spoke to Sherri. She was extremely offended by the situation. She was rude and unprofessional. Her tone was sarcastic and irritated. She is the perfect example of someone who should NOT work with people! I feel sorry for the people working beside her everyday! It took her 3 days to follow-up with me and she was just as rude, unprofessional and sarcastic as the first time! I called and spoke to a manager Lorenzo about the situation, he was professional and courteous, he followed up the same day and helped find my package. Thanks Lorenzo for your help!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.