Brand Certified
United States Postal Service
2.6(140 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1940 N Municipal Way, Round Lake, IL
60073, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1940 N Municipal Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
1940 N Municipal Way, Round Lake, IL
60073, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
140 reviews
5 stars
45
4 stars
11
3 stars2
2 stars
5
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
Many customers reported problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and delays in mail service.
Staff Friendliness
While some customers praised the friendliness of certain staff members, others noted inconsistency in service quality, with some employees being helpful and others being rude.
Long Wait Times
Several reviews mentioned long wait times both in-store and on the phone, contributing to customer dissatisfaction.
Operational Efficiency
Customers expressed concerns about the efficiency of operations, including slow processing times and inadequate staffing during busy periods.
- SSs2 days ago1.0horrrible horrible horrible!!!!
- DDdaddy DFeb 24, 20265.0THEY STOLE MY PACKAGE AND I'M NOT GOING TO STOP UNTIL I FIND OUT ABOUT IT. I REPEAT THEY STOLE MY PACKAGE AND I'M NOT GOING TO STOP UNTIL I FIND OUT WHO DID IT. THEY STOLE MY PACKAGE AND I'M NOT GOING TO STOP UNTIL I FIND OUT WHO DID IT. I GIVE THEM A 5 STAR REVIEW SO MY COMMENT CAN POP UP ON THE FRONT. I WILL AND I REPEAT I WILL FIND OUT WHO STOLE MY PACKAGE. BEFORE THE DAY I DIE.
- DMDanielle McKinneyFeb 10, 20265.0Clean, professional and fast.
- JMJennifer MorchidJan 26, 20261.0I never had an issue with USPS until I moved to Round Lake Beach, IL. Now I see mailing pieces in my informed delivery email that never make it to my mailbox. I have parcels scanned delivered but they never get delivered to my mailbox or home. When I went to the post office to talk with the supervisor I was told to file an insurance claim with the sender. Not sure why a business has to pay for an ongoing USPS issue.
- JCJeff ConyersDec 17, 20251.0RUDE RUDE RUDE RUDE RUDE!!!! Fix your parcel box and STOP GIVING PEOPLE AN ATTITUDE about your broken parcel box KAREN!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1940 N Municipal Way offer?
They offer mail and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need to make an appointment for passport services here?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service in Round Lake, IL?
Monday to Friday from 8:30 AM to 6:30 PM, Saturday 9:00 AM to 2:00 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office location?
You can reserve a PO Box online at the USPS website, then complete the setup in person at the Post Office.
Is the lobby PO Box area accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specifics.
What is the cost of getting a passport photo at this location?
The current fee for a passport photo is $15.
Are there other Post Office locations nearby if I need alternative services?
Yes, nearby Post Offices include the Round Lake Beach Post Office and USPS Collection Point, which may offer convenient alternatives.
What local places can I visit near the Post Office while waiting or after my visit?
You might enjoy visiting the Playground or the Round Lake Area Park District - Child Development Center Site II nearby.
How can nearby public services, such as the Round Lake Beach Police Department or Village of Round Lake Beach, assist customers?
These local government offices provide public safety and community services, which might be relevant during your visit or in emergencies.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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