United States Postal Service

2.5
49 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9507 W Higgins Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9507 W Higgins Rd, Rosemont, IL
60018, United States

Hours

Reviews

2.5
49 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
3
1 star
28
  • DA
    D Andrei
    Sep 18, 2025
    1.0
    They definitely get 1 star
  • JL
    Jamie L
    Sep 11, 2025
    1.0
    4:00 on 9/11/25 the woman working refused to weight my envelope I asked to have weighed for peace of mind my stamps are sufficient. She told me “I don’t need to weigh it, I can see it’s a normal size envelope,” and dismissed me. I told her there’s a magnet inside and I’m nervous and she wouldn’t weigh it.
  • DN
    D N
    Aug 19, 2025
    2.0
    I was in town for a client meeting and had to drop a prepaid package off at the closest USPS location, which was this one. The person working the counter was one of the most disengaged and rude client facing representatives I have interacted with. I typically do not post negative reviews, but wow, this is the memory I have from dropping off a package! Great location which is why 2 stars versus one.
  • AM
    acha mha
    Sep 11, 2023
    1.0
    Very bad service never go back there again…
  • SP
    Stephanie P
    Jan 31, 2020
    1.0
    Not that friendly. Plus I had to buy a roll of tape to seal my package and add the shipping label.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.