Brand Certified
United States Postal Service
2.4(54 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
9507 W Higgins Rd, Rosemont, IL
60018, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9507 W Higgins Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
2.4
54 reviews
5 stars
17
4 stars
2
3 stars0
2 stars
3
1 star
32
- AAAmineJan 20, 20261.0The lady who worked in this shift at 3.15 pm so rude .bad service and really unhelpful
- KAKimberly AguayoDec 22, 20251.0I have lived all across USA. The most unhelpful and rude employees I have ever met. Never had to buy tape either.
- SSSimon SmailDec 16, 20251.0I visited this USPS location on 12/16/2025 between 1:30–2:00 PM . the customer service was not acceptable. The individual working there was noticeably rude and impatient There was no greeting, a grumpy tone , and I was interrupted while trying to speak or ask basic questions. The overall attitude felt impatient and unprofessional. I’m leaving this review because this location needs a serious improvement in basic courtesy and communication.
- AИльгиз ШайылдаевDec 10, 20251.0This is the worst customer service I have ever experienced at a USPS office. I came to rent a PO Box and simply needed help understanding which documents I should provide, but the employee was extremely rude, unprofessional, and kept raising her voice at me. Instead of explaining the process, she made me feel unwelcome and disrespected. As an Asian customer, I felt that I was being treated differently. The tone, attitude, and unwillingness to help were completely unacceptable. I left the office without the service I needed, even though I had all the documents and was ready to pay. No one deserves to be spoken to like that, especially when they are politely asking for assistance. USPS should train their staff to treat people with respect and professionalism. This was a terrible experience, and I hope management takes this seriously.
- CMConstantin MamaligaSep 18, 20251.0They definitely get 1 star
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9507 W Higgins Rd offer?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Postal Service location?
Yes, this Post Office accepts first-time passport applications and photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, appointments are required for most passport services and can be scheduled online; limited walk-in hours may be available.
What are the business hours of the United States Postal Service at 9507 W Higgins Rd?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person; online rental is available via the USPS website, and you'll complete setup in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check locally.
Are there nearby places where I can grab food after visiting the Post Office?
Yes, nearby options include Subway, Starbucks, Moretti's Italian Restaurant, Taco Bell, Cilantro Taco Grill, Ram Restaurant & Brewery, and Stan's Donuts and Coffee.
Where can I find nearby lodging if I need to stay overnight near the Post Office?
Hampton Inn & Suites Rosemont Chicago O'Hare is a nearby hotel that offers convenient lodging options.
Are there nearby shops where I can purchase clothing close to the Post Office?
Yes, nearby clothing stores include Versace and Brunello Cucinelli, offering men's and women's fashion.
What other services are available near the Post Office if I need cleaning or spa treatments?
Nearby, you can find Rosemont Magic Touch Cleaners for laundry and Bless Massage And Spa for massage therapy.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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