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Visit your local Post Office™ at 315 W Romeo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently poor customer service, with many customers reporting rude and unhelpful staff.
Delivery Issues
Customers frequently experienced problems with mail delivery, including lost packages and mail being delivered to incorrect addresses.
Staff Attitude
Many reviews mentioned a negative attitude from employees, with specific individuals being called out for their unprofessional behavior.
Mixed Experiences
While many customers reported negative experiences, a few highlighted positive interactions with specific staff members, indicating inconsistency in service quality.
CM
Chris Major
Dec 20, 2025
1.0
Just received the padded envelope full of small books. That was ripped open and ransacked The books were bundled and groups of 10 and all the bands were cut and the invoice was shoved back in the envelope. Why is somebody going through our mail
SB
Scott Berndt
Jul 24, 2025
1.0
They don't care that they put my prescription Drugs in someone else mailbox and know about it. Medicine that keeps me alive.
Staff and all need to go.
MH
Melanie Holmes
Apr 5, 2024
5.0
Wow, lots of bad reviews for this place. Related to ...tape type, affixing labels correctly, and even a couple that harass a specific employee.
My experience was great.
USPS employees are people. They're human, and if you're rude or argue with them about tape or labels, they're probably going to get a bit stressed. Today's world seems ..mean. Try some kindness. Especially with postal workers, who are public servants, and those on the street have been under attack. These are their coworkers, friends, a sort of family.
You hate this place? Don't go. But my experiences have been fine, even great.
DS
David Suyko
Apr 16, 2022
1.0
Lousy post office!!! Continually lie about packages being delivered with tracking. Today I received a package that tracking said was delivered April 6th. Today is April 16th. I have also received empty envelopes and even one that was destroyed and did not even have my address on it and was empty. You would think if they spent the time to research my address, they could have looked for the contents!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Romeoville?
It is located at 315 W Romeo Rd, Romeoville, IL 60446.
What are the operating hours of the USPS at 315 W Romeo Rd?
Monday through Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Does this USPS location provide passport application services?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
How can I schedule a passport appointment at this USPS?
You need to schedule an appointment online using the USPS passport appointment scheduler.
Can I get a PO Box at this location and how do I reserve one?
Yes, you can reserve a PO Box online by visiting the USPS website and then complete your setup in person at the Post Office.
What are the fees for passport photo services at this USPS?
The current fee for a passport photo at USPS is $15.
Are customers allowed 24/7 access to their PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check this specific location for exact hours.
How can I get to the United States Postal Service location using nearby landmarks?
The USPS is near Montrose Park and the US Post Office, making it easy to find if you visit or pass by these spots.
What nearby places can I visit before or after going to the USPS at 315 W Romeo Rd?
You can visit Montrose Park for outdoor activities or enjoy a meal at nearby restaurants like El Barrio Mexican Restaurant or At's A Nice Pizza.
Are there convenient services near the USPS, such as stores or salons?
Yes, nearby you can find 7-Eleven convenience store, Lou's Styling Place hair salon, and Lijana Spa for skin care services.