United States Postal Service

1.9
179 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 315 W Romeo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
315 W Romeo Rd, Romeoville, IL
60446, United States

Hours

Reviews

1.9
179 reviews
5 stars
36
4 stars
5
3 stars
4
2 stars
2
1 star
132
  • SB
    Scott Berndt
    Jul 24, 2025
    1.0
    They don't care that they put my prescription Drugs in someone else mailbox and know about it. Medicine that keeps me alive. Staff and all need to go.
  • RJ
    rick gougis Jr
    Jul 8, 2025
    5.0
    Ist of all I can't speak to the current service at the postal office as I learned over the last 20years from my experience there not to return and use Lockport & Plainfield post offices. However I would be remiss if I did not compliment Michelle the professional and exceptional Mail Carrier on my route. Michelle never fails to provide cordial excellent customer service. If something goes amiss and she is notified even it is not her fault( or in her mail bailiwick )Michelle always quickly takes the time to resolve your problem with the utmost pleasantry. Michelle is simply the best person (mail carrier) I have ever had in my entire life over many addresses. I am grateful for her. The quality of service she provides is above and beyond the expected and much appreciated. Supervisor Adain is also to be complimented for her leadership and working well with her Carriers to continously and "quickly" resolve all customer concerns both big and small. My 5 star rating is based entirely on Michelle and Adain's exemplary customer service only and in no way reflects my opinion of the actual post office as I previously stated.
  • DS
    Donald Smith
    Jun 23, 2025
    5.0
    Fast helpful easy peasy. Don't be afraid to ask for help for shipping. They will have answers and likely better suggestions. Time of day matters for crowds. But many empty times of the day
  • RH
    ricky huffman
    Jun 5, 2025
    4.0
    Slow service
  • YN
    Yinan Ni
    Nov 2, 2020
    1.0
    They lost my mails multiple times!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.