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Brand Certified

United States Postal Service

2.0
(187 reviews)

Business Details

315 W Romeo Rd, Romeoville, IL
60446, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 315 W Romeo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
315 W Romeo Rd, Romeoville, IL
60446, United States

Hours

Reviews

2.0
187 reviews
5 stars
39
4 stars
6
3 stars
5
2 stars
2
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with employees described as rude, unhelpful, and dismissive.

Delivery Issues

Customers reported frequent problems with mail delivery, including lost packages, late mail, and misdelivered items.

Staff Attitude

Many reviews mentioned a negative attitude among staff, with specific employees being called out for their unprofessional behavior.

Mixed Experiences

While many customers had negative experiences, a few noted positive interactions with specific employees who provided helpful service.
  • JA
    Joshua Adzraku
    Feb 25, 2026
    5.0
    Very serviceable
  • YM
    Yolanda Martinez
    Feb 21, 2026
    5.0
    Great customer service! Thank you so much Mia!
  • SH
    Sherman Hammons
    Feb 19, 2026
    1.0
    I Agree the employees at this U.S. Post office don't have a clue what customer service is!!!!
  • CM
    Chris Major
    Dec 20, 2025
    1.0
    Just received the padded envelope full of small books. That was ripped open and ransacked The books were bundled and groups of 10 and all the bands were cut and the invoice was shoved back in the envelope. Why is somebody going through our mail

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Official website
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