The UPS Store

4.0
125 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0769 in Rolling Meadows offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner At Intersection Of Euclid Ave & Plum Grove Rd, Just West Of Arlington Racetrack & Rte 53.

Details

  • DeliveryNot available

Location

The UPS Store
2118 Plum Grove Rd, Rolling Meadows, IL
60008, United States

Hours

Reviews

4.0
123 reviews
5 stars
89
4 stars
2
3 stars
4
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback is mixed regarding staff professionalism, with some praising friendly and helpful service, while others report unprofessional behavior and poor customer interactions.

Service Efficiency

Many customers appreciate the quick and efficient service, especially for package drop-offs and returns, although there are complaints about lost packages and issues with scanning.

Customer Experience

Overall, customers express a desire for a more positive and friendly atmosphere, with some noting a decline in service quality after a change in ownership.

Notary Services

Several reviews indicate confusion and dissatisfaction regarding the availability of notary services, with claims that the store does not provide them despite listings suggesting otherwise.

Store Management

There are concerns about the management of the store, particularly regarding incorrect operating hours and the handling of customer complaints.
  • JA
    joaquin ahumada
    Nov 11, 2025
    3.0
    I dropped off 5 packages on November 4th, 4 have already arrived but one still hasn't shown any movement, can you help me? 1Z0902BY0302996037
  • FE
    Frank Elizarraras
    Sep 24, 2025
    5.0
    I’ve only had great experiences at this UPS store. Everyone is so friendly and professional. I highly recommend anyone coming because you will always be taken care of.
  • SP
    sherry perry
    Aug 30, 2025
    1.0
    Completely unprofessional staff, they are ridiculous instead of helping me figure out how to email them a copy of my scan. They couldn’t scan it themselves. They couldn’t print anything. They couldn’t do anything to help me and instead of trying to help me they just start calling other customers to cut in front of me while I’m standing or trying to figure out how to make the scan work unbelievable I’ve never been treated and screamed at by an employee. I can’t believe she’s working there. And then I asked for help she’d rather me just leave. I don’t understand how this Professional how do you treat a customer like that?
  • SA
    Syed Ahmed
    Aug 9, 2025
    1.0
    I would not recommend this location to anyone for there fingerprints. I was there earlier today and the ladies at the counter where so unprofessional with a bad attitude and where not ready to help at all, they kept saying its not our job as we only work with handling UPS stuff. If they are not able to help then this store should not have had this service at the first place. I end up not getting my finger print and ended up going to other location.
  • DD
    Dan Darby
    Jul 5, 2025
    5.0
    Absolutely amazing, fast & efficient. The wonderful ladies at the store were so kind to help & explain how to return my Amazon packages

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0769 in Rolling Meadows offer?

The UPS Store #0769 offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport photo ID services.