With a focus on the community of small businesses and consumers, Staples in Rolling Meadows, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers reported poor customer service experiences, particularly with staff being unprofessional, rude, or inattentive.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for being unhelpful or incompetent.
Order Fulfillment
Numerous reviews highlighted issues with order fulfillment, including delays, lack of communication, and unavailability of products.
Store Environment
The store was noted for being clean and organized, but some customers experienced long wait times and inadequate staffing.
BA
Brown Street Association
Feb 16, 2026
1.0
Always the slowest living establishment and the facility is very dirty. Phones are always ringing and lines are always long. They do not appreciate customers.
MD
maxx dawgg
Feb 2, 2026
5.0
Great location. Plenty of parking. Great staff. Had everything i needed
AT
A Thomason
Jan 30, 2026
1.0
Do not use this location for TSA Precheck. They are unprofessional and cancel your appointment the day of and claim staffing issues.
RE
Real Review's Based on Real Experiences
Jan 14, 2026
5.0
This rating is for Tonya over in the printing area, Tonya ROCKS in every aspect. Very Professional yet very sweet, kind and helpful.
been coming here a few years and i donot go on Tonya off days because she simply gives the best service at this store even better than this new LOUD new store manager she has to train. Why not just make her the STORE MANAGER, why do staples bring in men as managers who knows NOTHING? This store is nothing without Tonya.
JD
Josh D.
Jan 5, 2026
1.0
Awful customer service. A worker named Anthony, possibly a manager, was manning the Amazon returns. I came in with a box with some returns although not all returns. As soon as I walk up to the counter Anthony grabs my box and just dumps everything out, a fair bit falling on the floor. He said they had to "dump the box" because I was making everyone else wait. I literally had just walked up. Also, I had already screen shot all my return codes so I was literally set up to just blow through them to keep things going. It was actually him I was waiting on to process each item(between awkward stink eye he was doing during it.) He made comments about the other items he had dumped from my box(that weren't returns). I repeated that not everything was returns which is why he didn't need to just dump everything out. He then went to another register and stated that "real" customers take priority and I waited as another worker eventually came to finish my returns.
Which popular brands' products can I find at Staples in Rolling Meadows?
You can find products from brands like Amazon, Dell, HP, Microsoft, Apple, Epson, Canon, Logitech, and many more at Staples.
What payment options are accepted at Staples in Rolling Meadows?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there nearby places where I can ship packages or access courier services close to Staples in Rolling Meadows?
Yes, UPS Alliance Shipping Partner and UPS Access Point location are nearby for convenient shipping and courier needs.
What dining options are near Staples in Rolling Meadows for customers who want to grab a meal before or after shopping?
Nearby dining options include Gabuttø Burger, Buona, Tacos Jerez, Potbelly Sandwich Shop, Raising Cane's, MingHin Cuisine, Parlor Doughnuts, Old Country Buffet, Uma Japan Eatery, Starbucks, Noodles & Company, and Steak 'n Shake.
Are there financial services available near Staples in Rolling Meadows?
Yes, Huntington Bank, TCF Bank, First American Bank, and Western Union are nearby for banking and money transfer services.
Does Staples provide any tech services or product support?
Yes, Staples offers tech services, including computer repair and support for various electronics and office equipment.
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