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Staples

3.8
(172 reviews)

Business Details

(847) 640-7620

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Rolling Meadows, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1551 Algonquin Road, Rolling Meadows, IL
60008, United States

Hours

Reviews

3.8
172 reviews
5 stars
99
4 stars
20
3 stars
6
2 stars
5
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, particularly with staff being unprofessional, rude, or inattentive.

Staff Performance

While some employees received praise for their helpfulness and professionalism, others were criticized for being unhelpful or incompetent.

Order Fulfillment

Numerous reviews highlighted issues with order fulfillment, including delays, lack of communication, and unavailability of products.

Store Environment

The store was noted for being clean and organized, but some customers experienced long wait times and inadequate staffing.
  • BA
    Brown Street Association
    Feb 16, 2026
    1.0
    Always the slowest living establishment and the facility is very dirty. Phones are always ringing and lines are always long. They do not appreciate customers.
  • MD
    maxx dawgg
    Feb 2, 2026
    5.0
    Great location. Plenty of parking. Great staff. Had everything i needed
  • AT
    A Thomason
    Jan 30, 2026
    1.0
    Do not use this location for TSA Precheck. They are unprofessional and cancel your appointment the day of and claim staffing issues.
  • RE
    Real Review's Based on Real Experiences
    Jan 14, 2026
    5.0
    This rating is for Tonya over in the printing area, Tonya ROCKS in every aspect. Very Professional yet very sweet, kind and helpful. been coming here a few years and i donot go on Tonya off days because she simply gives the best service at this store even better than this new LOUD new store manager she has to train. Why not just make her the STORE MANAGER, why do staples bring in men as managers who knows NOTHING? This store is nothing without Tonya.
  • JD
    Josh D.
    Jan 5, 2026
    1.0
    Awful customer service. A worker named Anthony, possibly a manager, was manning the Amazon returns. I came in with a box with some returns although not all returns. As soon as I walk up to the counter Anthony grabs my box and just dumps everything out, a fair bit falling on the floor. He said they had to "dump the box" because I was making everyone else wait. I literally had just walked up. Also, I had already screen shot all my return codes so I was literally set up to just blow through them to keep things going. It was actually him I was waiting on to process each item(between awkward stink eye he was doing during it.) He made comments about the other items he had dumped from my box(that weren't returns). I repeated that not everything was returns which is why he didn't need to just dump everything out. He then went to another register and stated that "real" customers take priority and I waited as another worker eventually came to finish my returns.

Frequently Asked Questions About Staples

What are the primary services offered at Staples in Rolling Meadows, IL?

Staples provides printing, shipping, technology, travel, and recycling services, along with various products essential for working and learning.

Where is Staples in Rolling Meadows located?

Staples is located at 1551 Algonquin Road, Rolling Meadows, IL 60008.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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