United States Postal Service

3.5
29 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1140 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1140 Broadway, Rockford, IL
61104, United States

Hours

Reviews

3.5
29 reviews
5 stars
15
4 stars
3
3 stars
1
2 stars
1
1 star
9
  • MG
    Michael Gonzalez
    Apr 24, 2025
    1.0
    Just close this location if you’re never going to keep updated hours about when you’re closed. Even when it is open, not great service!
  • KK
    Kyle
    Nov 1, 2017
    5.0
    Best customer service through a post office, Gail helped me out a lot. She keeps a good conversation to and I can tell she likes what she does. Very satisfied with the customer service by Gail! Thanks.
  • LP
    Let'sGo Places
    Apr 18, 2017
    5.0
    The lady, she is really nice.
  • BS
    Brandy Smith
    Jan 10, 2015
    5.0
    Gail (I apologize if I spelled her name wrong) was very helpful. My workplace wasn't receiving mail and she went above and beyond to figure out why. She is a great asset to your team.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.