United States Postal Service

2.8
18 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 401 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 S Main St, Rockford, IL
61101, United States

Hours

Reviews

2.8
18 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
1
1 star
9
  • MS
    Mrs Superman
    Sep 18, 2025
    1.0
    This post office has no drop box anywhere outside. It has a small parking lot and even at night the parking lot was full. That made it hard to get in and out of the parking lot looking for the drop box.
  • DW
    Denise Welch
    Dec 27, 2023
    5.0
    The the woman on duty is very polite and efficient.and she always asks if I need anything else before she rings me up
  • LS
    Lashae Sams
    Dec 19, 2023
    1.0
    Poor customer service at front desk
  • CT
    Chris T
    Nov 13, 2023
    1.0
    Her name is Taressa. I've placed 3 different complaints on her. Apparently she makes up Postal Policy as she goes. I'll post videos/audio soon after I see how my 3rd complaint goes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.