Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2817 in Rockford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Mile West Of I-90 - Between Machine Shed Restaurant & Denny's.
Details
- DeliveryNot available
Location
Hours
Reviews
4.6
279 reviews
5 stars
239
4 stars
11
3 stars
6
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees consistently received praise for their friendliness, helpfulness, and professionalism, with specific mentions of staff like Josiah, Sara, and Javell.
Efficiency
Customers noted quick and efficient service, even during busy times, with many expressing appreciation for the staff's ability to handle multiple tasks smoothly.
Knowledge and Support
Staff demonstrated strong knowledge and provided valuable assistance, helping customers with returns, notary services, and shipping needs.
Positive Atmosphere
The store environment was described as welcoming and pleasant, contributing to a positive customer experience.
Areas for Improvement
Some customers reported issues with wait times and specific staff interactions that were less than satisfactory.
- DJDaniela Jimenez1 day ago5.0Whenever I come in, Josiah and Dom are always helpful. They know what they are doing and do it fast.
- LTLisa TNov 15, 20255.0Thank you, Josiah for being so friendly and helping me when I forgot to obtain my label. Quick and easy and with a smile. That skill set is disappearing, you hang onto it!
- CKCorinne KantorNov 11, 20255.0Shane was very helpful in getting the packages prepared quickly easily and sent in a very efficient manner.
- KBKatie BennettNov 6, 20255.0I showed up just before close with a decent amount for Amazon returns some boxed and some not. Shane was quick to pull me out of line and bring me to the kiosk and help me process all of my returns. He was very pleasant even though they were near closing. Made the whole process simple and a bit of fun!
- ECErrin C.Nov 3, 20255.0Sara went above and beyond to help me.I am disabled and couldn't get my item in the box enough to close it. She was more than helpful. I was glad it was her there to save the day. E. State Rockford
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2817 in Rockford offer?
The UPS Store #2817 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.
What are the regular business hours of The UPS Store #2817 on weekdays?
The store is open Monday through Friday from 8:00 AM to 6:30 PM.
Is The UPS Store #2817 open on Sundays and what are the hours?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, with holiday hours possibly differing.
Where is The UPS Store #2817 located in Rockford?
It is located at 7431 E State St, Rockford, IL 61108, half a mile west of I-90 between the Machine Shed Restaurant and Denny's.
What payment options are accepted at The UPS Store #2817?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2817 offer any special promotions or coupons?
Yes, customers can save with special offers and coupons available on their website.
Can I get notary services at The UPS Store #2817?
Yes, notary services are available at this location.
Which nearby restaurants can I visit before or after using The UPS Store #2817?
You can visit Pho 815, a Vietnamese and Asian restaurant, or Denny's, a diner and breakfast spot, both near the store.
Are there nearby lodging options when visiting The UPS Store #2817?
Yes, nearby hotels include La Quinta Inn & Suites Rockford and Quality Suites, convenient for visitors to the area.
What nearby businesses can support my shipping or business needs around The UPS Store #2817?
Nearby businesses like Shred Nations offer shredding services, and Rockford Seamless Gutters is a local contractor and home improvement store.