United States Postal Service

2.5
50 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2633 11th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2633 11th St, Rock Island, IL
61201, United States

Hours

Reviews

2.5
50 reviews
5 stars
15
4 stars
3
3 stars
0
2 stars
6
1 star
26
  • CB
    Chris B
    Oct 21, 2025
    5.0
    Very dilligent and friendly post office team. If you come during the rush hour, you will wait- just like any other business. When reading the reviews for this location, keep in mind that 99% of (probably whiney & overprivileged) people who have a bad experience will leave a bad review, and only 1% of people who have had an outstanding experience will actually go through the trouble of writing a review.
  • JJ
    jets 32 (jets32)
    Jul 19, 2025
    2.0
    Very hot and stuffy only one clerk working at peak times but it's full service
  • JM
    Joy Mccleary
    Sep 16, 2023
    1.0
    Alot of covering up of illegal processes and activities by carriers and supervisors at this location! They need to clean house. They got couple good workers but people shouldn't have issues with there united States postal carrier or office workers over doing illegal stuff and being called out on it. Nothing gets done here you can report it until you can't type talk or breath. This review is for my family and everyone dealing with scams frauds or illegal activity from the post office or carrier. Report it to a different federal agency so they can't keep in house and research your options and rights. They are government employed alot of union so excuses for not terminating doing or following process or procedures. Hope that one day we can get the illegal unions out of our government mail rooms offices and vehicles and fill those spots with proud god fearing moral having legal and law biding citizens that deserve the jobs not trash that was placed there to do illegal stuff for personal gains using up anyone in society who has a name address and no reason to think different.
  • SW
    Sarah Wright
    Feb 10, 2015
    1.0
    Best avoided. Go to Milan USPS, they actually like their customers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.