United States Postal Service

3.5
20 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 210 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
210 2nd Ave, Rock Falls, IL
61071, United States

Hours

Reviews

3.5
20 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
0
1 star
7
  • KL
    Kyle Lockwood
    Sep 19, 2025
    1.0
    If you want the worst drivers in town look no further. They will go to your place of business that is open, not leave the package and then claim it was “undeliverable”. This has happened time and time again.
  • CH
    Chel Headley
    Mar 1, 2024
    5.0
    Excellent customer service!
  • MP
    Mami T Phillips!
    Jan 31, 2024
    5.0
    A just fine, ordinary postal office. Good service every time! 👌🏽
  • JK
    Joe Knows
    Oct 30, 2020
    1.0
    I order a lot online and receive packages that have been open on a consistent basis. It's no wonder why USPS is struggling so much. Maybe we need better employees? Maybe we need better management?. I will say this. where I work, people are proud to be there and are grateful 🙏 For such good employment.
  • CM
    Cierra Mcadams
    Feb 14, 2020
    1.0
    Never get my mail on time. Which is terrible when I can't even receive my bills on time, then get hit with a disconnect notice the same day, because mail isn't being delivered when it's supposed to. Customer service is poor and they pretty much tell you to deal with it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.