United States Postal Service

1.5
99 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 661 W 138th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
661 W 138th St, Riverdale, IL
60827, United States

Hours

Reviews

1.5
99 reviews
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83
  • AA
    Anna
    Sep 25, 2025
    1.0
    My package got delivered a couple of days ago & I NEVER received it. I highly believe one of the mail carriers delivered my package purposely to the wrong address or took it because it’s a popular skin care product by a black owned company. This has NEVER happened before & I NEVER seen these NEW & YOUNG carriers before since I’ve been living here. I’ve been waiting on that package for THREE MONTHS, spent some money for MY BIRHTDAY & they wanna play. I’ll be making complaints for sure. UPDATE: I got another packaged delivered at the wrong address AGAIN. I called them right away. They gotta call the supervisor to reach the carrier & they can’t never reach them. I am so SICK of these terrible carriers & management not doing their job efficiently. Another package that I’ve been waiting for & spent money on it. I called them as soon as I got the notification so I don’t wanna hear any excuses they better go & get my package from where they dropped it off at
  • IG
    iDevice Guru
    Dec 3, 2022
    5.0
    Wow who knew a Postal visit could be a pleasant one! Today had to mail a package for a Altenator that weighted 20 lbs. the woman at the counter greeted me first with a smile and pleasant demeanor, she was very helpful. Cudos to Crystal for her expertise and customer service skills. I hope everyone’s visit is just as pleasant!!
  • BW
    Brandi Walker
    Aug 12, 2019
    1.0
    Worst post office on the face of the earth. NEVER delivers my packages or don’t let it rain, snow or be cold in general out. I wont get mail at all. I’m sick of them not doing their job so the Post Office inspector will be called to get this location in line.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.