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United States Postal Service

3.6
(48 reviews)

Business Details

401 William St, River Forest, IL
60305, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 401 William St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 William St, River Forest, IL
60305, United States

Hours

Reviews

3.6
48 reviews
5 stars
26
4 stars
3
3 stars
4
2 stars
2
1 star
13
  • ER
    Erick Rosales
    Feb 26, 2026
    5.0
    I’ve never had an issue there, I would come back if I could
  • LM
    Libcel Mercado
    Jan 15, 2026
    3.0
    Edit: two star increase because the staff is very nice and took time to search for the missing mail. It’s still missing though. They are constantly losing my mail or delivering it to the wrong address. A couple months ago they lost my daughter’s passport, and recently they lost my daughter’s state ID. Tracking for each state the mail was delivered but neither have arrived and yes her name is on the mailbox. These are both important pieces of documentation and identity that the postal workers are handling carelessly. This is completely unacceptable.
  • MS
    Marty Swisher
    Jan 3, 2026
    1.0
    Went on Saturday 10 min before closing and the doors were locked . Only one customer in line. This is reliably the most surly PO employee Ever seen countered. I should have gone to Oak Park.
  • EE
    Eugene
    Dec 17, 2025
    5.0
    I recently experienced an issue with some of my mail and contacted my local Post Office. Since then, I’ve been contacted by multiple team members who have been incredibly helpful and genuinely committed to finding a solution. Everyone I spoke with was friendly, professional, and extremely supportive. This level of service has always been my experience when visiting this Post Office. It’s truly nice to know there is such a dedicated and caring group of people working there.
  • CA
    Cheryl Anderson
    Apr 7, 2018
    5.0
    I Love the Great Service, and Respect. I don’t understand why staff had to remove their pictures of pets from their station. Supervisor is not in touch with customers, very regiment!😟

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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