United States Postal Service

4.2
12 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5510 Mill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5510 Mill St, Richmond, IL
60071, United States

Hours

Reviews

4.2
12 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 star
2
  • JJ
    Jessethevampire
    4 days ago
    1.0
    I tried to call multiple times to talk to a person, its impossible with their new bot system. I keep getting forwarded to a link. I really need to speak to customer service, but it is not currently possible with the new phone system. It would be great if someone could get back to me that isnt a bot.
  • JP
    Jim peery
    Mar 2, 2021
    1.0
    this use to be a great PO. NOT ANYMORE. dark haired woman doesnt wear a mask and is very rude to everyone.
  • GN
    Ginene Nagel
    May 16, 2020
    5.0
    This is the friendliest, most helpful post office. The Richmond Post Office is like family!
  • CA
    Crystal Arre
    Dec 24, 2016
    5.0
    Everybody is always very polite and helpful at this location. Appreciate the friendly service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.