United States Postal Service

4.2
12 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5510 Mill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5510 Mill St, Richmond, IL
60071, United States

Hours

Reviews

4.2
12 reviews
5 stars
9
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1
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1 star
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  • JJ
    Jessethevampire
    Nov 20, 2025
    1.0
    I tried to call multiple times to talk to a person, its impossible with their new bot system. I keep getting forwarded to a link. I really need to speak to customer service, but it is not currently possible with the new phone system. It would be great if someone could get back to me that isnt a bot.
  • DB
    DAVID BYBEE
    Oct 1, 2021
    5.0
    Very friendly staff ,my mail gets delivered on time every day .very courteous folks ,it’s my pleasure to go to the post office for any kind of questions I need answered‼️
  • CA
    Crystal Arre
    Dec 24, 2016
    5.0
    Everybody is always very polite and helpful at this location. Appreciate the friendly service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.