United States Postal Service

2.7
18 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 105 Hickory St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
105 Hickory St, Port Byron, IL
61275, United States

Hours

Reviews

2.7
18 reviews
5 stars
7
4 stars
0
3 stars
1
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1
1 star
9
  • BK
    Bill Kern
    Jan 6, 2025
    3.0
    Convenient but mail is often mis-sent and isn’t in the box when Informed Delivery says it is. We’re required to use a Dropbox instead of a house box now - wasn’t that supposed to make things more efficient?
  • LW
    Leslie Wall
    Aug 16, 2022
    1.0
    Port Byron PO does it again! Two packages of ours delivered to the wrong address yet again. Yes, I understand that there are multiple streets with the same name with the same house builder, but there are three different types (Street/Pass/Lane/Drive/etc) with three different last names. Sometimes the packages get to the right house, and sometimes they don't. How is that possible? And how does one deliver three packages with three different names and three different streets AT THE SAME TIME??? Somehow Port Byron has figured out how. The addresses have been this way for years, so why haven't they figured this out?
  • LW
    Leslie Wall
    Jul 19, 2022
    1.0
    The people who work here ALL have very poor attitudes. The drivers sped through our neighborhood where there are small children. They are rude at every encounter. I get that they are busy, but that is not an excuse. They need to clean house and hire fresh!!! We even had a driver fly into the driveway when we live in a circle. There’s no reason they need to be in the driveway, first of all, when we live in a circle. We have short driveway. I tried to give them the benefit of the doubt thinking it may be a very large or heavy package, but it was not. I also had a package showing they had possession on a Thursday, but it didn’t arrive until the following Tuesday. You guys need to do better. This is unacceptable.
  • SS
    Sambo Sosa
    Nov 23, 2020
    1.0
    My package is NEVER delivered to the correct mailbox and when I call them to sort it out they hang up on me. Absolutely the worst post office experience ever.
  • PB
    Paul Butterfield
    Oct 11, 2017
    2.0
    Asked for help and it was it's like I was interrupting them from something they'd rather be doing. I suggest trying a different location. Sadly it's still usps but maybe you'll find happier people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.