United States Postal Service

3.3
20 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 302 W Madison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
302 W Madison St, Pontiac, IL
61764, United States

Hours

Reviews

3.3
20 reviews
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  • ZM
    Zachariah Mosley
    May 28, 2024
    1.0
    Everytime I have a package delivered thru the post office they tell me they don't know where my package is and last time they tried that champagne distribution center said this post office had my package the entire time
  • CD
    Chrissy Dayton
    Feb 4, 2023
    3.0
    It's a normal post office just as you would expect in a smallish area
  • MM
    Mike M
    Mar 12, 2022
    1.0
    Usps needs to hurry up and go bankrupt. Horrible customer service. Make sure the competition delivers your mail so you actually get it delivered.
  • LV
    Louis Vitzthum
    Nov 12, 2020
    1.0
    I have had 3 separate emails for packages that said the post office delivered to my po box or address that I never recieved. In the last 3 months!!!!!! I went to the post office with the printed out emails and tracking #s and NOTHING!!!
  • TC
    Tyson Christoff
    Sep 6, 2018
    1.0
    Website shows a delivery time of 8pm on sept 6 when i was supposed to have it delivered by sept 4th, and my package has been in Illinois the entire time just 2 hours away.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.