United States Postal Service

3.1
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 302 W Madison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
302 W Madison St, Pontiac, IL
61764, United States

Hours

Reviews

3.1
22 reviews
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9
  • MV
    Mateo Velazquez
    Dec 8, 2025
    1.0
    I have gotten my neighbors mail, and other neighbors have had mine because they're delivering it to the wrong adress this happens frequently. Also a mail carrier was eating whilst delivering mail and left trash in my yard intentionally. USPS is awful go with their competition if you actually want your mail delivered to you .
  • AV
    Annette Vaughn
    Nov 25, 2025
    1.0
    Once again my mail is supposed to be on hold. Once again they are delivering my mail. I set it up online and in person. At least the 4th time the mail was supposed to be held. When I call they assure me that they will correct it. Never do. Ridiculous!!!!
  • AC
    Alinuru com
    Sep 29, 2021
    5.0
    We missed the U.S. Presidential Seal and Postmaster names; however, service was splendid. What's in the mail RafikisClub? #auric
  • BW
    Brian Worby
    Jan 9, 2019
    5.0
    Very clean courteous and efficient...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.