Brand Certified
United States Postal Service
3.2(23 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
302 W Madison St, Pontiac, IL
61764, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 302 W Madison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.2
23 reviews
5 stars
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4 stars
1
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1
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1 star
9
- MVMateo VelazquezDec 8, 20251.0I have gotten my neighbors mail, and other neighbors have had mine because they're delivering it to the wrong adress this happens frequently. Also a mail carrier was eating whilst delivering mail and left trash in my yard intentionally. USPS is awful go with their competition if you actually want your mail delivered to you .
- AVAnnette VaughnNov 25, 20251.0Once again my mail is supposed to be on hold. Once again they are delivering my mail. I set it up online and in person. At least the 4th time the mail was supposed to be held. When I call they assure me that they will correct it. Never do. Ridiculous!!!!
- CDChrissy DaytonFeb 4, 20233.0It's a normal post office just as you would expect in a smallish area
- ACAlinuru comSep 29, 20215.0We missed the U.S. Presidential Seal and Postmaster names; however, service was splendid. What's in the mail RafikisClub? #auric
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 302 W Madison St?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled via the USPS online scheduler, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online through the USPS website and complete your setup in person at this Post Office with two valid IDs.
Can I access my PO Box after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so check with this location specifically.
What nearby places can I visit before or after my Post Office trip?
Nearby attractions include Crescent Cinemas for a movie, Serene River Spa and Wellness Center for relaxation, and Bob & Ringo's Grill & Smokehouse for dining.
Is there a nearby public transportation option to get to the Post Office?
While exact public transport stops aren't listed, the Post Office is centrally located near multiple businesses including insurance agencies and realty offices, which may be accessible via local transit.
Are there any nearby health and wellness services near the Post Office?
Yes, Therapeutic Touch Massage Therapy, Hammond Chiropractic, and Absolutely For You Massage Therapy are nearby for health and wellness needs.
How can I schedule a passport appointment at this Post Office?
Use the USPS online scheduler available at the USPS website to book your passport appointment at this location.
Brand Certified Facts from United States Postal Service
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