Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 14855 S Van Dyke Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Many customers expressed frustration with long wait times and slow service, often citing inadequate staffing during busy hours.
Mail Delivery Issues
Numerous complaints about misdelivered mail and lost packages indicate significant reliability issues with mail handling.
Positive Experiences
Despite the negative feedback, several customers reported positive experiences, particularly with specific staff members who provided excellent service.
Facility Conditions
Some reviews noted the cleanliness and organization of the facility, while others pointed out the need for improvements in staffing and service speed.
VJ
Vivian Junita
Nov 14, 2025
1.0
Bad service i ever gotten , Mirza no respect at all and doesn’t help at all
JY
Jennifer Yarbrough
Nov 12, 2025
1.0
Wednesday evening. 15 people in line for over 20 mins. Awful service
AM
Alin MATTI
Oct 27, 2025
1.0
Nasty place to deliver with semi ane 53 foot trailer. Plus you have to unload yourself!!!!!!
MG
Max G
Oct 22, 2025
5.0
Slow but nice service
AH
ashley hernandez
Oct 13, 2025
1.0
Worst post office I have ever been to. The workers are lazy, they walk past you and don’t acknowledge you or say anything to you even if spoken to. They are unorganized, slow, and unprofessional
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 14855 S Van Dyke Rd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Please complete and print your passport application before applying.
Do I need an appointment to get passport services here?
Most Post Offices with passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS branch?
Open Monday to Friday from 8:30 AM to 7:00 PM, Saturday 8:00 AM to 5:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website; to complete the setup, you must visit the location in person.
Is 24/7 access available for PO Boxes in the lobby?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
Are there nearby post office alternatives to this USPS location in Plainfield?
Yes, nearby options include the Plainfield Post Office and the US Post Office, which may offer similar postal services convenient for customers.
If I have an appointment at this USPS, what nearby places might I visit before or after?
You can visit local establishments like Southern Belle's restaurant or Larry's Diner for a meal, or explore local services like the Rising Lotus Salon nearby.
How can nearby transit or locations assist in finding this USPS branch?
Nearby prominent places like the Plainfield Post Office and USPS offices can serve as landmarks to help locate the United States Postal Service at 14855 S Van Dyke Rd.
Does this USPS location offer passport photo services and what is the cost?
Yes, passport photos are offered by appointment only, with a current fee of $15.