Brand Certified
United States Postal Service
2.8(255 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
14855 S Van Dyke Rd, Plainfield, IL
60544, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14855 S Van Dyke Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
255 reviews
5 stars
96
4 stars
13
3 stars
8
2 stars
19
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and unprofessional behavior.
Efficiency
Customers frequently report long wait times and slow service, particularly during busy hours, leading to frustration.
Package Handling
There are numerous complaints about lost or mishandled packages, with customers expressing concerns over delivery accuracy and reliability.
Cleanliness and Organization
The facility is generally described as clean and well-maintained, but issues with organization and staffing are noted.
Staffing Issues
Many reviews highlight a lack of adequate staffing, resulting in long lines and delays in service.
- QGQiyuan GouJan 22, 20265.0Had a package to drop off and was seen promptly. No issues and service was fast. This was during evening rush hour on a weekday, which may have contributed to the quiet lobby
- VSVaidy sJan 6, 20265.0CJ is awesome, USPS Plainfield il. I got a mail notification on an important document but did not find it in my mailbox. Went to the office and showed the email to the supervisor CJ. He asked me wait for a day stating sometimes it might take a day to two. The next day he personally showed up at my door and handed over the document. This is wonderful and goes to show how much they care. Very thankful to everyone there.
- JWJeffrey WooDec 30, 20251.0Terrible service. I went to mail Christmas cookies to my dad and when I asked for what box or envelope would fit best they stuck the sticker on top and then walked away from the desk with a supervisor. The package arrived smashed with nothing in it at all. Cookies all gone and my son's art for his grandpa gone too.
- LDLL DDec 18, 20255.0I been coming to this location for decades ! The service is by far the greatest ! No matter the season they always SHINE! The store is always so neat and tidy ! I was just there again and the line was all the way to the door and it was consistently moving ! VINCENT , was AMAZING ! He was the only one at the counter and he was flowing !! He was greeting each and everyone ! “Thank you have a good one !” Even with that amount of line ..HE was in his zone ! Clearly this type of customer service and heart of compassion is what sets this location apart ! It’s ALWAYS about the people who are employed who have a heart of compassion for customer service ! Merry Christmas People of Plainfield , IL Post Office , Another Great Year you have provided 👏🏻👏🏻👏🏻👏🏻
- EMElisa M.ODec 17, 20252.0Cashier handling my transaction was very delayed. Didn’t know how to speak or answer questions and took another customer after he asked me to turn around and grab a pen
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 14855 S Van Dyke Rd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Please complete and print your passport application before applying.
Do I need an appointment to get passport services here?
Most Post Offices with passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS branch?
Open Monday to Friday from 8:30 AM to 7:00 PM, Saturday 8:00 AM to 5:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website; to complete the setup, you must visit the location in person.
Is 24/7 access available for PO Boxes in the lobby?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
Are there nearby post office alternatives to this USPS location in Plainfield?
Yes, nearby options include the Plainfield Post Office and the US Post Office, which may offer similar postal services convenient for customers.
If I have an appointment at this USPS, what nearby places might I visit before or after?
You can visit local establishments like Southern Belle's restaurant or Larry's Diner for a meal, or explore local services like the Rising Lotus Salon nearby.
How can nearby transit or locations assist in finding this USPS branch?
Nearby prominent places like the Plainfield Post Office and USPS offices can serve as landmarks to help locate the United States Postal Service at 14855 S Van Dyke Rd.
Does this USPS location offer passport photo services and what is the cost?
Yes, passport photos are offered by appointment only, with a current fee of $15.
Brand Certified Facts from United States Postal Service
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