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The UPS Store

3.5
(184 reviews)

Business Details

2601 W Lake Ave, Peoria, IL
61615, United States
(309) 681-8777
https://locations.theupsstore.com/il/peoria/2601-w-lake-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4847 in Peoria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Northwoods Mall & Westlake Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
2601 W Lake Ave, Peoria, IL
61615, United States

Hours

Reviews

3.5
184 reviews
5 stars
99
4 stars
14
3 stars
5
2 stars
6
1 star
60
  • MK
    Maggie Kingsley
    Feb 24, 2026
    4.0
    They sure do a lot of business but they move ya in and out quickly
  • MB
    Margaret Bridges
    Feb 21, 2026
    1.0
    They delete shipping labels every night. When someone does a shipping label online this ups store deletes everything nightly. I had to have a new shipping label sent because the employee said it was deleted the night before. So I had to wait again. Plus the employee (female) was very rude to customers. I don't recommend store number 4847.
  • BB
    Brionna Belcher
    Feb 16, 2026
    1.0
    The two female employees that were working today at 1pm were incredibly rude, lazy, and unhelpful.
  • BO
    Brian O'Saurus
    Jan 15, 2026
    1.0
    I was receiving a time-sensitive UPS delivery that required a signature and ID, so I had it delivered to this store. I went to pick it up, and discovered that they had given my parcel to someone else earlier in the day. That's some pretty egregious incompetence.
  • VA
    Via A
    Jan 12, 2026
    1.0
    This store is ripping customers off their hard-earned money. I was quoted $141 to ship a 20-lb package, which was completely unreasonable. When I told the employee I was not paying that price and asked if there were cheaper options, she said no. As I began to take my package and leave to go elsewhere, she suddenly said a “pop-up” appeared on the computer with a cheaper option. I then paid $66, which I still believe was overpriced. What made the situation worse is that she told me shipping at that price would take two weeks, yet my receipt now shows the package is scheduled to be delivered this Thursday. That tells me the information I was given was misleading and dishonest. This store appears to be playing with prices and overcharging customers, especially if they think people won’t question it. If I hadn’t spoken up and walked away, I would have been charged $141. On top of that, the employee smirked at another cashier during the interaction, which made it even more clear that this behavior is intentional. I will be contacting corporate on Monday to report this. I do not recommend this store to anyone, and I will never return. They need an entirely new, trustworthy staff if they want to succeed otherwise, customers will continue to get ripped off. I see from the previous reviews this is a thing for this store. Beware!!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Peoria offer?

The UPS Store #4847 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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