Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4847 in Peoria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Northwoods Mall & Westlake Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
177 reviews
5 stars
98
4 stars
13
3 stars
5
2 stars
6
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service quality, with many customers reporting rude and unhelpful staff.
Efficiency
While some customers experienced quick service, others noted long wait times and chaotic conditions during busy periods.
Pricing Issues
Several reviews mentioned inconsistent pricing and unexpected charges, leading to customer dissatisfaction.
Staff Competence
There are mixed reviews regarding staff knowledge and competence, with some employees praised for their helpfulness while others were criticized for being unprofessional.
Store Conditions
Customers reported issues with cleanliness and organization within the store, contributing to a negative experience.
- JKJeff ketay Ketay3 days ago1.0I send out 2 packages one to Texas and one to California with $100 and $200 values and was told by Monica the manager and possibly owner when I questioned the high prices and asked her in front of my wife that they charge the same amount as the UPS hub in East Peoria! THIS IS A LIE! THIS STORE FOR CONVIENCE CHARGES WHAT THEY CHOOSE! Monica is not the owner just works there and it is criminal that they told us the fee is the same to send to Selina Texas as to Los Angeles California. It is criminal what was told to us. They have a Fiduciary responsibility to tell you the truth which is not something that they do. They need to be held accountable for what they. tell their customers!
- MKMark KirkDec 4, 20255.0My time in the store was less than 5 minutes. Very seamless process
- JRJohn RitterNov 25, 20255.0The quickest and best place for shipping with u p s. First class employee's make sure everything gets done quickly. Great suggestions to help me run my small business. Thank you
- JGJames GriffinOct 11, 20251.0This store is beyond unhelpful. As I was carrying in my package, I noticed a piece of tape was not as secure as I would like. Asked Raul at the desk if he could put a piece of take to secure it and they refused to help. I was forced to buy a whole roll of tape for one small piece even though there was a tape dispenser sitting 2 feet in front of me on the counter. After this interaction, all the associates except one disappeared to the back as the line got backed up. The lady up front had to yell for help. Also after taking other packages, they were just throwing them across the room. I watched Raul throw multiple packages from about 10 feet away into a bin. Then after handing him my first box, he just dropped it on the ground from a few feet up. They do not treat customers or packages with respect.
- PYPhilip Anthony YountOct 6, 20255.0They have always been very helpful to me when I've gone.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Peoria offer?
The UPS Store #4847 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours of The UPS Store at 2601 W Lake Ave?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Peoria open on Sundays?
Yes, it operates from 10:00 AM to 3:00 PM on Sundays, though holiday hours may vary.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental services are available along with mail and package handling.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located in Peoria?
It is located at 2601 W Lake Ave, Ste A6, Peoria, IL 61615, between Northwoods Mall and Westlake Shopping Center.
Are there any notable restaurants near The UPS Store?
Yes, nearby restaurants include Five Guys, Sushigawa (sushi), Mickie's Pizzeria, Biaggi's Ristorante Italiano, Beef 'O' Brady's, and Chuck E. Cheese.
What shopping centers are close to The UPS Store in Peoria?
The UPS Store is situated between Northwoods Mall and Westlake Shopping Center, giving easy access to extensive shopping options.
Can customers combine a visit to The UPS Store with entertainment nearby?
Yes, Meepland Town arcade and Chuck E. Cheese are nearby for entertainment before or after your visit to The UPS Store.
Are there other shipping centers or related services near The UPS Store?
Yes, UPS Access Point location and Shred Nations, which offer shipping and shredding services, are nearby and can complement your needs.