Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1573 in Park Ridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Busse Highway Across From Jewel And Post Office.
Location
Hours
Reviews
3.4
119 reviews
5 stars
68
4 stars
2
3 stars
3
2 stars
4
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from employees.
Efficiency
Many customers appreciate the quick and efficient service, although there are complaints about long wait times and poor handling of packages.
Pricing Issues
Several reviews mention unexpected charges for services, leading to dissatisfaction among customers.
Staff Attitude
There are numerous reports of staff being condescending or dismissive, negatively impacting the customer experience.
- TRTommy RodriguesDec 22, 20251.0Use extreme caution when going to this location. The attitude of the employees is absolutely horrible. Condescending, arrogant, unhelpful, unhappy, unprofessional, unpleasant and just plain mean about sums it up. I usually avoid this store but was in the area. The last time I was in the store one of the employees actually got into a loud verbal argument with a male (probably the issue here) customer. Some people choose the wrong job and clearly it would be better for the customers and UPS if these employees worked where they didn’t have to deal with the public.
- SDS DuerkopDec 13, 20255.0They were friendly and they made it easy
- JLJoao LopesDec 4, 20251.0They tried to charge me for a small package about aprox. 3x7x8 for almost $10.00, so I went to another UPS store and charged only 2.95. Also, he was rude.
- JCJosh ChapmanNov 25, 20255.0The UPS Store in Park Ridge has restored my faith in service. I go there regularly and am always impressed by the staff and service; but yesterday took things to a new level. An overnight package containing very sensitive information that had to be received yesterday was delivered to the wrong location halfway across the country. I contacted the UPS store in that city (where the package was supposed to be delivered) and they offered zero help, as did the toll-free customer service line. I called our local store as a last resort to see if they had any advice. Amy, the store owner, happened to take my call. She worked tirelessly for hours to help first locate the package; and then have the driver pick it up from where it was incorrectly delivered and bring it to the correct address. My guess is she made at least a half dozen calls to track it down and make this happen. After the store closed at 7PM she called me around 7:30PM to make sure the recipient had the package. What amazes me most is that Amy didn't even know why the package was so important to me - it was needed to ensure a family member could travel home for Thanksgiving - she did all of this because I paid for a service and she was going to advocate for her customer. In an era where so many businesses fail to embrace customer service, Amy and her store are the role models that others should look to for guidance. I've always been a regular customer; but after this experience I will go out of my way to bring more business to them.
- MSM SNov 25, 20255.0Quick and friendly service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1573 in Park Ridge offer?
The UPS Store #1573 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular operating hours of The UPS Store in Park Ridge?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #1573 open on Sundays?
Yes, they are open on Sundays from 11:00 AM to 4:00 PM, though holiday hours may vary.
What payment options are accepted at The UPS Store in Park Ridge?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental services are available for mail and packages.
Where is The UPS Store located in Park Ridge?
It is located at 310 Busse Highway, across from Jewel and the Post Office in Park Ridge, Illinois.
Are there any special offers or coupons available at The UPS Store?
Yes, customers can save big with special offers and coupons available on their website.
Can I find the Park Ridge Post Office near The UPS Store?
Yes, The UPS Store is located across from the Park Ridge Post Office, making it convenient for postal services and shipping needs.
What nearby community services can I visit along with The UPS Store?
The Park Ridge Chamber of Commerce is nearby, which provides community services and printing services that may complement your needs at The UPS Store.
Are there landscaping or construction services near The UPS Store that local businesses use?
Yes, nearby businesses like Evolution Landscape Construction and Da Vinci Design & Construction offer landscaping and contracting services which might be helpful for local business owners visiting The UPS Store.