United States Postal Service

3.4
10 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 214 S Locust St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
214 S Locust St, Pana, IL
62557, United States

Hours

Reviews

3.4
10 reviews
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  • AT
    andrew tolliver
    Jan 27, 2025
    1.0
    Their delivery drivers must be so terrified of people it's unreal! 3 times I've had to reschedule a certified letter delivery simply because the driver refuses to knock on the door. The last time they came, they already had the pink slip filled out before getting to the house! Just put it in the mailbox and kept on going! Had to take a couple of hours off work just to get the letter.
  • G8
    Gypsy 81
    Apr 1, 2022
    2.0
    this office needs to be more handicapped accessible. i could barely make it inside without a struggle. side rails should go all the way from the bottom on the stairs to the building . also needs a ramp
  • BB
    Beth
    May 15, 2020
    1.0
    One particular deliverer is apparently so afraid of dogs that she refuses ro deliver mail. I have installed extra locks on my doors, made sure my dogs are in kennels in the mail delivery slot of 9 am to 11 am, installed a new mail boox further from the house . The post office informed me during delivery time i cannot have doors or windows open "to protect" the deliverers. How much more can 1 person do? Apparently i can add to the list i am not allowed to go anywhere at delivery time as well because i had the door open while getting ready to leave and she delivered part of my mail, but decided not to deliver the package i had been waiting on
  • EE
    Erin Eiler
    Nov 21, 2018
    1.0
    I have had excessive problems at this post office. Unhelpful and unfriendly people always work here. The most recent problem is the employees here have flat out refused to forward mail for over a year and my complaints always get forwarded back to this same post office to resolve the problems they never resolve. They even backdated the address forwarded to a date months before I had the address verified by the UPS Store than said my mail was forwarded for over the time limit when i did not even have the address for that long. The post office definately should work on hiring more helpful competent people that dont bully their customers as if they believe they are immune from losing their jobs...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.