United States Postal Service

3.1
31 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 12238 S Harlem Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12238 S Harlem Ave, Palos Heights, IL
60463, United States

Hours

Reviews

3.1
31 reviews
5 stars
14
4 stars
3
3 stars
0
2 stars
0
1 star
14
  • BF
    Ben Franz
    Sep 8, 2025
    1.0
    Mailed off a package with 8 rolls of film in it - pictures that I had taken, that were important to me, to be developed. When it arrived at the photo lab’s post office box, it only contained 3 rolls of film. So, a postal employee stole five rolls of my film?
  • ML
    M L
    May 27, 2025
    4.0
    I have visited this location several times and received good customer service. Although the store is very small it has always been organized. There is not plenty of parking so you might have to park a few spots away. However, there is handicap accessible parking for those who need it. The limited parking is probably the only thing I don't like about this location.
  • LM
    Lynsey Modschiedler
    Dec 19, 2021
    5.0
    MUCH better vibes now that Tom is gone! What a miserable man he was.. The new employees are very nice. Some aren't the biggest spark plugs out there but they're always very professional. I send out a ton of online orders and this post office is always the quickest to get the tracking started. I've never had any issues here. Sometimes the line is long and slow to move, but it's not the employees' fault that old Mrs. Smith feels the need to debate over which stamp to go with and decides that the counter is the most appropriate place to package her item...
  • ME
    Martin Events
    Oct 30, 2020
    1.0
    Very rude employees! Refused to receive my package!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.