United States Postal Service

3.2
32 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12238 S Harlem Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12238 S Harlem Ave, Palos Heights, IL
60463, United States

Hours

Reviews

3.2
32 reviews
5 stars
15
4 stars
3
3 stars
0
2 stars
0
1 star
14
  • BF
    Ben Franz
    Sep 8, 2025
    1.0
    Mailed off a package with 8 rolls of film in it - pictures that I had taken, that were important to me, to be developed. When it arrived at the photo lab’s post office box, it only contained 3 rolls of film. So, a postal employee stole five rolls of my film?
  • EB
    Elizabeth Brennan
    Sep 19, 2023
    1.0
    If i could give 0 stars I would. My fiancé & I mailed 178 wedding invitations out from this location 8 weeks ago and not one of our guests have received them. I spent well over $1000 on invites, response cards and postage. We had to scramble and call everyone invited explaining our situation now that we are close to our date. We even physically brought the invites into the office and gave them to the woman working. Will never use this location again!
  • JJ
    Julia
    Jul 21, 2022
    5.0
    I’ve visited this post office dozens of times and every employee has been friendly, efficient, and helpful. They did a great job during the pandemic and I’ll continue choosing this location over others.
  • MG
    Mane Giordano
    Nov 25, 2019
    1.0
    Very rude employees!
  • GL
    Gerald Lowe
    Mar 28, 2018
    4.0
    Nice and helpful desk staff

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.