Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 440 W Colfax St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
263 reviews
5 stars
53
4 stars
12
3 stars
5
2 stars
13
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported experiencing rude and unhelpful service from staff, with several specific complaints about individual employees.
Delivery Issues
Numerous reviews highlighted significant problems with package delivery, including lost items, delayed shipments, and incorrect mail delivery.
Staff Friendliness
While some customers praised specific employees for their helpfulness, overall sentiment indicated a lack of consistent friendliness among staff.
Long Wait Times
Customers frequently mentioned long wait times for service, often citing understaffing as a contributing factor.
Mixed Experiences
Some customers had positive experiences, noting helpful staff and efficient service, but these were overshadowed by the majority of negative feedback.
- ANAnh Nguyen5 days ago1.0Disgustingly incompetent, will tell you anything to get you to leave without getting any of your problems resolved
- AEAhmed ElirqeNov 17, 20255.0I did came in and met with Octavia. She was super helpful. She was doing her job really professional. She helped me and showed me what I did wrong and I did fix it. She is the best worker I ever seen at a post office. I highly recommend visiting palatine on colfax post office
- MDMehmet emin DenizNov 6, 20251.0I have never seen such a bad government employee in my life.
- NSNataliia SsmykNov 1, 20251.0The worst service! Lost parcel ! They haven't been able to do anything for a month . I hate this service
- ITIvan TerziyskyOct 11, 20255.0Friendly staff, very helpful. Thanks!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 440 W Colfax St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. Please complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require an appointment for passport services which can be scheduled online. Limited walk-in hours are available at select locations.
What are the operating hours for this USPS branch on weekdays?
This location is open Monday through Friday from 8:30 AM to 5:30 PM.
Is the USPS open on Saturdays and Sundays?
The Post Office is open on Saturdays from 8:30 AM to 2:30 PM and closed on Sundays.
How much does a passport photo cost at this USPS?
The fee for a passport photo is $15 at USPS.
Can I rent a PO Box online and pick it up at this USPS?
Yes, you can search and reserve PO Boxes online and then complete setup in person at your local Post Office.
Can I access my PO Box after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes but hours may vary, so check with this Post Office for specific times.
What nearby places can I visit around this USPS location?
Nearby you will find Maplestone Wealth Advisors, Best Pest Control, U-Haul Storage of Palatine, and several automotive repair shops like Albo Auto Sales and Autorobot Collision Center.
How can nearby transit or parking options benefit visitors to this Post Office?
While specific transit stations aren't listed, nearby automotive services suggest parking and vehicle services are accessible, which helps customers visiting the USPS and local businesses.